ARTICLES BY THIS AUTHOR
Food and drug retailers lead the way back
Columnist David Orgel discusses the ways that COVID-19 has seen retailers hone their skills in crisis operations and why they must retain these capabilities for the future.
Crisis lessons influence retail's future
David Orgel discusses how the COVID-19 pandemic has created new preparedness imperatives within retail, as well as new ways of interacting with customers and communities.
10 retail priorities for navigating the coronavirus era
David Orgel offers a big-picture take on how retailers can best adapt to the new normal.
New horizons for pharmacy services
At DSN's Industry Issues Summit, panelists discussed the future of pharmacy services and how to tailor in-store offerings to the changing needs of patients.
Addressing the workforce challenge
David Orgel discusses the big steps that retailers need to take in order to secure talent and prepare their organizations for the changing nature of work.
The new age of retail partnerships
Columnist David Orgel discusses how partnering in the current retail environment, from omnichannel to procurement, now is imperative for retailers who want to succeed.
How Walgreens empowers pharmacy to improve outcomes
Walgreens is making progress on freeing up pharmacists to spend more time with patients who need extra attention, according to Rina Shah, group vice president of specialty and retail pharmacy operations.
Eyeing collaboration with industry disruptors
Community pharmacy faces a range of disruptive entrants, including those that focus on direct-to-consumer medication fulfillment, according to speakers at the DSN Industry Issues Summit.
Upending challenges to patient-facing care
Panelists at the DSN Industry Issues Summit in December pointed to complex hurdles for pharmacists and patients in driving adherence and improved outcomes.
What's in store: 5 ways retail will change in 2020
David Orgel takes a look at what the coming year might hold for retail — from supercharged e-commerce to further emphasis on experiential retail.