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In his latest column, David Orgel looks at retailers’ refashioned loyalty effort strategies that include tying into inflation and leveraging personalization.
From health preferences to career intentions, columnist David Orgel writes about how Gen Z’s evolving perspectives provide new opportunities for retailers.
Columnist David Orgel discusses how retailers need to communicate with empathy in the face of ongoing inflation and supply chain challenges.
In his latest column, David Orgel points out how from sustainability to customer experience, retailers are finding reasons to advance the local trend.
A technology-labor balancing act: Retailers increasingly will need to develop new in-store approaches that weigh staffing versus automation
This month, columnist David Orgel addresses the impact of retail checkout technology on staffing, hiring and retaining associates.
In this latest column, David Orgel discusses how retailers need to work harder to become employers of choice.
Columnist David Orgel examines how two years into the pandemic, retailers are supporting communities and society in more ways than ever.
Raising the bar on sustainability in 2022: Consumer expectations drive retailers to choose more conscious policies and act on them
Columnist David Orgel shares how food and drug retailers should make new commitments to environmental sustainability with efforts that impact not only the environment, but also consumer trust and loyalty.