BLOG POSTS BY THIS AUTHOR
Aug 2022
Aug 02
Retailers retool loyalty efforts for new era
In his latest column, David Orgel looks at retailers’ refashioned loyalty effort strategies that include tying into inflation and leveraging personalization.
July 2022
July 07
A new look at Gen Z consumers and employees
From health preferences to career intentions, columnist David Orgel writes about how Gen Z’s evolving perspectives provide new opportunities for retailers.
June 2022
June 02
Talking to consumers about price and availability
Columnist David Orgel discusses how retailers need to communicate with empathy in the face of ongoing inflation and supply chain challenges.
May 2022
May 05
Building strategies around local products
In his latest column, David Orgel points out how from sustainability to customer experience, retailers are finding reasons to advance the local trend.
Mar 2022
Mar 31
A technology-labor balancing act: Retailers increasingly will need to develop new in-store approaches that weigh staffing versus automation
This month, columnist David Orgel addresses the impact of retail checkout technology on staffing, hiring and retaining associates.
Mar 01
Getting creative with hiring and retention
In this latest column, David Orgel discusses how retailers need to work harder to become employers of choice.
Feb 2022
Feb 03
A transformed community role for retail
Columnist David Orgel examines how two years into the pandemic, retailers are supporting communities and society in more ways than ever.
Jan 2022
Jan 07
Raising the bar on sustainability in 2022: Consumer expectations drive retailers to choose more conscious policies and act on them
Columnist David Orgel shares how food and drug retailers should make new commitments to environmental sustainability with efforts that impact not only the environment, but also consumer trust and loyalty.
Dec 2021
Dec 02
Eyeing 2022 trends from new store launches
This month, columnist David Orgel takes a look at retailers continuing to push the envelope on store development for consumers’ changing needs.
ARTICLES BY THIS AUTHOR
Feb 2020
Feb 25
New horizons for pharmacy services
At DSN's Industry Issues Summit, panelists discussed the future of pharmacy services and how to tailor in-store offerings to the changing needs of patients.