Retail Pharmacy: A Year In Review and Planning for 2021

In a year where the term “new normal” has taken on a whole new meaning, we’ve seen many changes occur that impact the pharmacy industry.  In some cases, the pandemic may have temporarily shifted patients away from the retail stores to mail order for their prescription delivery.  In other cases, it has driven more patients to the stores as they see their local pharmacy as the most trusted and accessible care destination.  Join us for this exciting webinar as our industry experts discuss the results of our industry-wide Year-In-Review survey that highlights Covid’s impact on Pharmacy.  They’ll connect these results to actionable steps pharmacies can take to prepare for the effects legislation and the ongoing pandemic will have on pharmacy operations and patient engagement.

Learning Objectives:

  • Review results from our 2020 year-in-review report and how COVID-19 has impacted pharmacy operations
  • Discuss changes to state prescribing rules as a result of COVID-19
  • Discuss how pharmacies can implement solutions within workflow and pharmacy operations to address COVID-19.


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