RETAIL NEWS

Walmart to discontinue its scan and go checkout app

BY Deena M. Amato-McCoy

Walmart customers can no longer use their smartphones to pay for their order and skip the checkout line.

Despite a successful rollout across its Sam’s Club warehouse chain, Walmart is discontinuing is Scan & Go mobile checkout app across its retail stores. The deciding factor was that too many customers found the process too cumbersome, especially when it came to bagging, weighing and then scanning items, including fresh fruit and vegetables, according to Bloomberg.

The technology was initially introduced in a few select markets, including Dallas-Fort Worth, Texas; Orlando, Florida, and Northwest Arkansas. In January, the discount giant announced that the app would be expanded to 100 stores in 33 states across the country. However, Walmart reported that the app was considered “a test,” according to Ragan Dickens, spokesman for Walmart.

“We’ve completed the test, and will use the information we learned from customers and associates as we continue to create a better, easier shopping experience in our stores and online,” he told Chain Store Age.

While the program will be pulled out of approximately 150 Walmart stores, the service will remain at Sam’s Club, where its usage doubled last year, Sam’s CEO John Furner said in the Bloomberg report.

One potential replacement is the company’s “Check Out With Me” service. The program outfits associate with mobile devices and Bluetooth printers that enable them to check out customers and provide them with a receipt on the spot. The discount giant is testing mobile technology in its Lawn & Garden Centers across more than 350 stores.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Which area of the industry do you think Amazon's entry would shake up the most?
RETAIL NEWS

Former Walmart exec joins Target’s sourcing services

BY Marianne Wilson

Target named a sourcing veteran to head up its global sourcing organization.

The discounter, which is the second largest U.S. importer, named William J. Foudy, Jr. as president, Target Sourcing Services, effective June 17. The retailer’s Sourcing Services has 14 offices around the world, which facilitate production in 34 countries.

Foudy joins the retailer from Walmart, where he was VP of global sourcing, based in Hong Kong. He has more than 25 years of experience in the sourcing industry and has led international teams for brands such as Adidas and Nike. In his new role, Foudy will oversee the company’s global sourcing organization, including strategy, operations, quality assurance, product safety and responsible sourcing initiatives. He will report to Target’s executive VP and chief merchandising officer, Mark Tritton.

“Target’s global sourcing operations are a key strength of ours and integral to our ability to deliver a differentiated assortment at an unmatched value in the market,” said Tritton. “The broad scope of Bill’s retail experience, including his tenure working with global brands, will accelerate our efforts as we continue to reimagine our owned brand portfolio, offering guests even more unique products for an incredible price that they can find only at Target.”

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Which area of the industry do you think Amazon's entry would shake up the most?
RETAIL NEWS

BJ’s Wholesale Club expands mobile deli ordering pilot

BY DSN STAFF

BJ’s Wholesale Club is expanding the pilot of is mobile deli ordering to additional stores.

The Westborough, Mass.-based company announced that members in Massachusetts and Rhode Island will now be able to place and track their deli orders straight from the store’s app.

“We’re excited to offer mobile deli ordering to an expanded group of members,” Rafeh Masood, senior vice president and chief digital officer at BJ’s Wholesale Club, said. “We believe the ability to place deli orders ahead of time will make shopping at the club easier and more efficient than ever.”

The program allows members to select their premium deli meats and cheeses from such brands as Dietz & Watson, Land O’Lakes and Wellsley Farms, along with desired thickness and place an order within their selected club. All orders placed are ready within 20 minutes and held until the store closes for the day, the company said.

Mobile deli ordering from the club is already available in various stores throughout Massachusetts. A complete list of locations can be found on the company’s website.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Which area of the industry do you think Amazon's entry would shake up the most?