Walgreens has been busy building out its health care offerings, including its Walgreens Find Care platform and its partnership with VillageMD, aimed at opening 600 primary care locations at its stores in the next several years. Drug Store News spoke with Giovanni Monti, Walgreens Boots Alliance’s senior vice president of health care services, about the company’s efforts.
Through VillageMD, we also help remove barriers to access quality healthcare services. VillageMD primary care physicians and Walgreens pharmacists work together to provide care for chronic conditions, such as diabetes, asthma and high blood pressure, as well as everyday illnesses and injuries. Patients can benefit from a seamless experience that saves them time and money, and helps them take medication as prescribed by their primary care providers.
[Read more: Walgreens, Northwell Health ink strategic agreement]
DSN: The VillageMD partnership was accelerated earlier this year. Why was this such a critical priority for WBA and how does it strengthen the company’s position as a healthcare destination?
GM: We are on track to meet our overall goal of opening 600 Village Medical at Walgreens in more than 30 U.S. markets over the next four years. Creating neighborhood health destinations around a more modern pharmacy is one of WBA’s strategic priorities. An important part of that is our pharmacists’ work with VillageMD physicians to deliver the highest quality, coordinated and affordable care to help improve health outcomes in the communities we serve.
Additionally, the pandemic highlighted numerous barriers to accessing care, including the difficulties patients face when navigating a complex healthcare environment, and has indirectly contributed to a worsening of backlogs of appointments and management of urgent and chronic health needs. What we’re offering through the Village Medical at Walgreens coordinated care model is now more important than ever, especially for patients with chronic conditions.