Several retailers did great jobs recently in communicating to customers, employees and communities.

Empowering pharmacists to keep us healthy is critical for the industry.

Pharmacy technicians step up to serve on state boards.

Jim Kirby, chief commercial officer at Kroger Health, discusses how organizations can make clinical trials more diverse and accessible.

Pharmacy technicians are crucial to the accessibility and continuity of healthcare.

How can pharmacies use personalized marketing to engage customers and drive revenue?

Thomas Swalla, CEO of Dotmatics, takes a look at how the power of data science can help aid in R&D innovations.

Danny Sanchez, CEO of EmpiRx Health, discusses how the time has come for traditional PBMs to change practices that hurt patients and pharmacies.

The market for at-home diagnostics is projected to surpass $8.15 billion by 2030, with pharmacies expected to capture significant revenue share.

Fatal accidents in airplanes and in hospitals often lead to the same question: How could they have been prevented?

In this column, Megan Timberlake discusses how learning from consumers can lead to positive change and new vectors of growth.

Pharmacists are well-positioned to deliver what’s needed to meet the clinical and economic burdens of community healthcare, particularly when it comes to diabetes care.

Council for Responsible Nutrition says melatonin gummies are safe.

Pharmacies must put a premium on customer loyalty efforts during uncertain economic times.

The programs claim to help consumers save money but only further line the pockets of PBMs while carving into pharmacies’ bottom lines.

Chirag Patel, PharmD, senior product manager for FDB, discusses how the retail pharmacist’s role has changed in recent years.

Leana Salamah, vice president of marketing at the International Housewares Association, discusses how drug stores have always been a purveyor of curative wellness for consumers.

Charisse Jacques, GM and chief customer centric retailing officer at SymphonyAI Retail CPG, looks at how drug stores need to make the most out of existing loyalty data.

Here’s what happened when 5th Avenue Pharmacy tested out new software to streamline their pharmacy workflow.

While shoppers navigate inflation, there remains pockets of omnichannel opportunity in consumer health care.

IoT sensing tools offer a simplified solution to regulatory compliance complexities.

To best address social determinants of health and improve the health of low-income patients, start with pharmacists.

Vish Kulkarni of Rockley Photonics explains how wearable devices could play a larger role in preventing viruses, such as COVID-19 from growing to severe status unnoticed.

Nihal Advani, founder and CEO of QualSights, takes a look at how QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies.

Brad Pope, head of customer success at Kinsa, explains how retailers can realize the total potential of promotions.

To prepare for new responsibilities, pharmacists should explore and embrace patient-centric digital health solutions.

Data and AI enable adaptability and more personalization for heightened customer experiences.

Amazon is a force, but a tried-and-true strategy of differentiation could help retail pharmacy compete.

Precision, personalization and proactive analysis can prevent adverse drug events and help save lives.

NACDS president and CEO Steve Anderson is calling on Congress to prioritize consumer health and safety, and to help stamp out organized retail crime before year’s end.

Timely, consistent and regional data can help keep the right products on drug stores’ shelves to help customers and communities feel better faster.

Brian Lannan, vice president of retail experience at Avtex, discusses how to build a strong omnichannel retail strategy.

Columnist Dan Mack discusses how the moment you slip into an old and tired sales pitch, you’ve fumbled the opportunity.

The approval means that pharmacists will be allowed to switch out Lantus (insulin glargine) for the Semglee (insulin glargine-yfgn) biosimilar without the required approval from the prescribing physician.

The program can provide access to lifesaving treatments, and allowing pharmacists to prescribe and dispense will make it more effective and accessible for millions of Americans.

Pharmacists have a golden opportunity to promote medication adherence — improving patient outcomes and protecting revenue.

Jason Ausili, chief clinical officer of FDS Amplicare, discusses the challenges pharmacies are facing in the wake of the 21st Century Cures Act.

Already among the most trusted healthcare professionals, community pharmacists are poised to take on an even greater role in the healthcare continuum.

Pharmacy Quality Alliance’s CEO emphasizes a collaborative, team-based approach to dispensing medications.

Roche Diabetes Care’s senior vice president and general manager lists ways the company works with pharmacies to support diabetes patients when and where they need it.

Surescripts’ Ken Whittemore Jr. shares insights from pharmacists and patients on how to improve their experiences through the pandemic and beyond.

The benefits of technology that improve overall pharmacy operations are ‘undeniably overwhelming.’

The COVID-19 pandemic has altered the CPG retail landscape, driving unprecedented growth and transforming the industry as we know it. New product innovation has leveraged many existing trends, including self-care.

Peter Koo, Mckesson vice president and general manager of pharmacy solutions, offers two considerations for building a brighter future for retail pharmacy.

LogiNext CEO Dhruvil Sanghvi discusses the growing importance of flexible prescription fulfillment among patients, and how the last mile is increasingly the most important element of fulfillment.

LexisNexis Risk Solutions’ Craig Ford outlines some of the ways pharmacies can use data on social determinants of health to inform their clinical offerings and improve patient health.

Eran Ben-Shmuel, CEO and co-founder of Juganu, discusses how the COVID-19 pandemic has affected in-store shopping.

Jeffrey K. France, vice president and general counsel at the Association for Accessible Medicines, discusses how two major decisions made by the Supreme Court implicates the biopharmaceutical competition.

Mack Elevation’s Dan Mack shares insights from suppliers and retailers about how both are approaching their business relationships and offers advice for strengthening the supplier-retailer partnership.

Roadie’s Valerie Metzker discusses how pharmacies have few options for HIPAA-compliant delivery in smaller cities that are also cost-effective.  

The COVID-19 pandemic has led to considerable expansion in the roles of pharmacists.

AmerisourceBergen's George Rafferty discusses the role that strategic partnerships play in pharmacies' ability to respond to their patients’ needs — throughout the pandemic and beyond.

McKesson Pharmacy Systems’ Heather Cusick writes about the opportunity that COVID-19 vaccination efforts present for pharmacies to improve their vaccine workflow and further demonstrate value to patients.

Katie Keating of women-focused ad agency Fancy, discusses what retail can do to better deliver for women shoppers.

Alan Van Amber and Julie Olson of Navitus Health Solutions discuss how pharmacists can work with patients to improve their adherence and, ultimately, their quality of life.

ECRM CEO Greg Farrar discusses the ECRM Connect platform and how it has enabled continued product discovery and collaboration between companies throughout the pandemic.

Badri Narayanan, principal customer analytics at Kantar, discusses why the checkout experience is vital in the perception of a store.

Ellie Meyer, senior account director at Marketing Werks, discusses how brands can build trust with consumers.

Marketing Werks’ Ellie Meyer discusses the ways that retailers can provide in-store, online and experiential offerings to build shoppers’ trust in them.

FDS chief clinical officer Jason Ausili offers tips for best practices in administering COVID-19 and highlights opportunities the moment presents for pharmacies.

Christine Burdick-Bell, steering committee chair at the Dietary Supplements Quality Collaborative, outlines where dietary supplement regulations stand as the Biden administration gets settled.

Fancy’s Katie Keating discusses what retailers can do to de-stigmatize the sexual wellness space and build sales in the category at the same time.

Jonathan Ni and Nicholas Benedict discuss how some observers have questioned whether physician dispensing programs are contributing to this opioid crisis.  

ScriptDrop’s Amanda Epp discusses how despite pharmacists’ importance in the healthcare system, there still is an opportunity for them to take on a larger role.

McKesson’s Mike Cihlar outlines the ways that pharmacy’s strengths have shown throughout the pandemic and what it means for the future of the industry.

Euclid Medical Products’ Kevin Copsey discusses how independent pharmacies can stand out using pharmacy packaging technology.