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11/15/2022

CHPA Educational Foundation pilots OTC Pain Reliever Selection at Dollar General

Featuring signage at nearly 19,000 Dollar General stores in 47 states, the campaign reflects the Foundation’s partnership with Haleon, J&J and Perrigo.
Sandra Levy
Senior Editor
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chpa dollar general pilot

The Consumer Healthcare Products Association Educational Foundation announced an educational pilot launch to help consumers choose over-the-counter pain relievers at the point-of-purchase.

Featuring signage at nearly 19,000 Dollar General stores in 47 states, the campaign reflects the Foundation’s partnership with three CHPA member companies and Foundation supporters: Haleon, makers of Advil; Johnson & Johnson Consumer, makers of Tylenol; and Perrigo, makers of DG Health’s acetaminophen and ibuprofen products.

The program aims to help educate consumers identify which OTC pain relievers may be right for them. From now through Dec. 31, 2022, the pilot will drive shoppers to the CHPA Foundation’s online OTC Pain Relief Interactive Quiz through the use of Vestcom’s data-integrated shelfAdz tags with QR code deep-link technology. The assessment (available in both English and Spanish) prompts shoppers to answer a series of short questions, taking into consideration their individual risk factors in order to provide a personalized report.

[Read more: Products to Watch: HRG’s top 5 faves from July 2022]

This first-ever collaboration addresses a need to empower shoppers’ pain reliever decision-making at the point of purchase, especially for those living in underserved or rural communities without nearby access to care – known as “health deserts” – in addition to community members who may have low health literacy. The Foundation believes retailers like Dollar General have a tremendous opportunity to provide shoppers with information to help them make informed decisions regarding their health, and this pilot provides a solution to drive shopper awareness when choosing OTC pain relievers.

“As people grow more proactive about their health and wellbeing, manufacturers and retailers have a critical window of opportunity to address consumers’ needs by bridging health literacy gaps in a way that enables safe use and better self-care,” said Anita Brikman, executive director of the CHPA Educational Foundation.

With a concentrated focus on advancing OTC literacy among vulnerable communities, the Foundation commissioned research in 2021 specifically on educational interventions to support low health literacy populations. Learnings from the research include providing health information (in both English and Spanish) that can be quickly accessed and easily interpreted. Colorful graphics and iconography also ranked high among participants, as well as the use of a QR code to access information quickly and efficiently.

“Our research showed that QR code technology is a preferred way to access information, and we believe our OTC Pain Relief Quiz is a solution to help support shoppers in the pain category, given the myriad of choices available," said Brikman. "We are incredibly thankful to Haleon, Johnson & Johnson Consumer, Perrigo, and Dollar General for partnering in support of this initiative, and we look forward to continuing to work toward our shared goal of serving consumers and empowering shopper decision-making for better health outcomes.”

[Read more: Products to Watch: HRG’s top 5 picks from May 2022]

Vestcom’s shelfAdz will be displayed along Dollar General’s pain management aisles, giving shoppers the option to scan a QR code, which will route them to KnowYourOTCs.org. After answering a series of short questions to determine personal risk factors, a report summary will be shared with the shopper to help them select an appropriate OTC pain reliever.

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