Retail News

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Survey: Online shoppers more conscious of their security

Fifty-four percent of online shoppers feel that they are more conscious of their security online compared with 12 months ago, following a string of high-profile security breaches at various international retailers and brands. Of the 2,000 online consumers surveyed as part of EDigitalResearch's and IMRG's EcustomerServiceIndex, 50% felt that retailers should be doing more to keep them safe online, especially in the wake of yet more data and security breaches in 2014.

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Loblaw Q2 results beat expectations

Despite a still-challenging economic climate, Loblaw’s profit in the second quarter beat analysts’ expectations, and was bolstered by strong sales in its recently acquired Shoppers Drug Mart.

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Kermit Crawford to retire from Walgreens

Walgreens today announced that Kermit Crawford, president of Pharmacy, Health and Wellness, will retire after 31 years in a variety of advancing roles with the company to take on new opportunities

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Survey: In-store takes top spot when it comes to back-to-school purchases

On average, consumers say 64% of their back-to-school shopping will take place in-store, with the rest online via computer or mobile device. A new survey of 1,001 U.S. parents with school-age children from customer experience solutions provider Baynote and the E-tailing Group also shows that 40% of consumers say that paper catalogs influence their in-store purchases, more than any other channel.