Special Reports

It's as if they have some kind of special crystal ball that reveals secrets about the customer and what she envisions a drug store should look, feel and shop like. Some people just get it; they see things the rest of us don't. Or, as one supplier told Drug Store News in describing a retailer profiled in the report that follows, they think in 3-D.

With the defeat of Democrat Martha Coakley by Republican Scott Brown in the race to fill the seat of late Massachusetts Sen. Ted Kennedy, and the loss of the Democrats’ filibuster-proof majority in the Senate, the healthcare-reform bill stands on a knife’s edge. And how will pharmacies be reimbursed for dispensing generic drugs to Medicaid and Medicare patients if a health overhaul bill fails to pass? These topics, along with the issue of patent settlements vexing the branded and generic...

In this exclusive report, Drug Store News, in partnership with our friends at the Food Marketing Institute, profiles the health-and-wellness leaders of supermarket pharmacy.

Stymied by weak demand in a recessionary economy, intensifying generic competition, a relative dearth of research-and-development breakthroughs and an ongoing loss of patent protection for some of their biggest-selling pioneering medicines, branded pharmaceutical manufacturers have scrambled over the last three years to restore their once-enviable track record for product innovation and sales growth. And 2009 was no exception.

The ubiquitous universe of social media — comprised of blogs, microblogs, podcasts, social networks, video sharing sites and more — still holds many unanswered questions for some industry marketers. But there's one thing that is certain: Social media is changing the way consumers behave, and companies and brands must embrace and effectively plug into today's social world. Those that don't will be left in the dark. Find out how top retailers like Walgreens, CVS, Target, etc., as well as top...

A new model for pharmacy and healthcare retailing is fast taking shape at Walgreens headquarters in Deerfield, Ill. And as that new strategy works its way through the company’s vast, nationwide network of some 8,000 “points of care,” it’s transforming the way this storied, 108-year-old drug store giant goes to market and serves America’s patients and consumers.

Three Food and Drug Administration advisory committees voted on sweeping changes regarding the marketing, merchandising and formulation of acetaminophen products last month, though the proposed changes fell short of pulling combination products containing acetaminophen off the market. This ECRM section covers intricacies of the FDA committees' decision, as well as external analgesics, foot care, PSE regulations and baby care.

When the going gets tough, the tough look for new ways to serve patients. Over the past year, the growing healthcare funding crisis and the worst economic climate since the 1930s have spawned competing health-reform proposals in Washington and cast a cloud of uncertainty over the U.S. health system, including community pharmacy. But they also have unleashed a flurry of retail innovation in such areas as pharmacy-based care, medication therapy management and patient compliance initiatives.

The challenging economy undoubtedly has dulled oral care sales as cash-strapped shoppers increasingly have turned to such high-value retailers as warehouse clubs and dollar stores. However, research suggests that manufacturers can help restore the segment's luster by focusing on offering the most value-added benefits at the best price.

Dietary supplements have been in the news lately, and not altogether for good reasons. Critics are crying for greater dietary supplement regulation after the recent recall of Hydroxycut, a popular weight-loss aid, and a number of Food and Drug Administration warning letters to companies claiming to field supplements but making outlandish (and illegal) claims, as well as the constant claims by professional athletes that the banned substances for which they tested positive were found in...