ARTICLES BY THIS AUTHOR
- 9/6/2022
Reenergizing e-commerce strategies
Columnist David Orgel emphasizes how enhancing customer experiences is essential amid changing shopper behaviors. - 8/2/2022
Retailers retool loyalty efforts for new era
In his latest column, David Orgel looks at retailers’ refashioned loyalty effort strategies that include tying into inflation and leveraging personalization. - 7/7/2022
A new look at Gen Z consumers and employees
From health preferences to career intentions, columnist David Orgel writes about how Gen Z’s evolving perspectives provide new opportunities for retailers. - 6/2/2022
Talking to consumers about price and availability
Columnist David Orgel discusses how retailers need to communicate with empathy in the face of ongoing inflation and supply chain challenges. - 5/5/2022
Building strategies around local products
In his latest column, David Orgel points out how from sustainability to customer experience, retailers are finding reasons to advance the local trend. - 3/31/2022
A technology-labor balancing act: Retailers increasingly will need to develop new in-store approaches that weigh staffing versus automation
This month, columnist David Orgel addresses the impact of retail checkout technology on staffing, hiring and retaining associates. - 3/1/2022
Getting creative with hiring and retention
In this latest column, David Orgel highlights how retailers need to work harder to become employers of choice. - 2/3/2022
A transformed community role for retail
Columnist David Orgel examines how two years into the pandemic, retailers are supporting communities and society in more ways than ever. - 1/7/2022
Raising the bar on sustainability in 2022: Consumer expectations drive retailers to choose more conscious policies and act on them
Columnist David Orgel shares how food and drug retailers should make new commitments to environmental sustainability with efforts that impact not only the environment, but also consumer trust and loyalty. - 12/2/2021
Eyeing 2022 trends from new store launches
This month, columnist David Orgel takes a look at retailers continuing to push the envelope on store development for consumers’ changing needs.