RETAIL NEWS

Giant Food named best grocer in the Keystone State

BY Michael Johnsen

The Daily Meal, a website dedicated to food and drink, recently named Ahold Delhaize’s Giant Food Stores the best grocery store in Pennsylvania for 2018.

Giant also received this honor in 2016.

“We are both thrilled and humbled by this recognition from the Daily Meal, but the real credit belongs to our amazing team of associates who deliver for our customers every day,” Nicholas Bertram, Giant president, said. “For 95 years we’ve helped bring families, friends, and communities together around the table with fresh, quality products found at our many neighborhood stores or delivered right to their doorstep.”

To compile the state-by-state rankings, The Daily Meal looked at online reviews, local polls, social media posts and check-ins. Informal polls were also conducted with locals to find out more about product quality, customer service, price and store cleanliness.

Giant‘s commitment to quality and freshness began in 1923 when David Javitch opened the Carlisle Meat Market.  Nearly 100 years later, Giant is still connected to its fresh purveyor roots, bringing shoppers the best local products including farm-fresh favorites and their own Nature’s Promise organic and Free from meat products.

Popsugar, a global lifestyle media brand, also recognized Giant as the best grocery store in Pennsylvania in 2017.

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Kroger seeks leg up on digital offering through new hiring blitz

BY Michael Johnsen

Kroger announced Thursday that the Cincinnati grocer is actively recruiting experienced retail and digital and technology talent for new and open corporate and store management roles across its family of companies.

“With so many recent changes in the retail landscape, we recognize there are talented individuals in our communities who may be searching for a new career with a new company,” Tim Massa, Kroger’s group vice president of human resources and labor relations, said. “As we continue to grow and redefine the customer experience through Restock Kroger, there has never been a better time to join The Kroger Co.”

As part of Restock Kroger, the company is also investing an incremental $500 million in human capital over the next three years. This will be in addition to Kroger’s continued efforts to rebalance store associate pay and benefits while also focusing on certifications, performance incentives, advancement opportunities and training for associates.

“We want retail and digital and tech talent to know that we’re hiring,” Massa added.

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Almost one-third of Food Lion store base now delivers

BY Michael Johnsen

Food Lion is continuing to expand its partnership with Instacart and is now offering home delivery in 29% of its footprint in the Southeast, parent company Ahold Delhaize reported Thursday. The convenient service, which builds on Food Lion’s promise to ensure an easy, fresh and affordable shopping experience, will allow customers to order and receive their groceries in as little as an hour.

“Since its launch in the Raleigh area in June 2016, Instacart has been well received by our customers and we are excited for its continued expansion,” Neil Norman, director of customer loyalty at Food Lion, said. “Food Lion is proud to continue to deliver on our commitment to making grocery shopping easy and convenient for our customers.”

Additionally, by linking their personal MVP cards to their Instacart accounts, Food Lion customers can continue to take advantage of Food Lion’s weekly savings specials, including MVP discounts. Food Lion customers using Instacart for the first time will receive their first home delivery fee for free.

With the addition this month of the city of Sanford, N.C., Food Lion and Instacart are delivering to 157 postal code areas, including the initial markets of Charlotte and Raleigh that launched in mid-2016. Last October, the companies started service in the Greensboro area in North Carolina and the Norfolk and Richmond markets in Virginia.

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