\nThat’s the conclusion being reached by top leaders in the pharmacy industry who discussed the issue in a panel at the Drug Store News Industry Issues Summit in New York City in November. As they analyze lessons of recent years to determine the best ways to achieve this goal and discuss the best ways to make progress, much of the industry dialogue centers on the role of community pharmacy in supporting face-to-face interactions with patients.","alternateLabel":null,"teaserImage":{"id":684,"url":"https://assets1.drugstorenews.com/styles/secondary_articles_short/s3/teaser_image_581859_4.jpg?itok=8Xs3fnUI","width":700,"alt":"","height":525},"sponsored":false,"businessTopic":[],"company":[],"contentType":[]},{"title":"DSN Industry Issues Summit 2018: Bridging the gap","id":61138,"bundle":"whitepaper","url":"/special-report/pharmacy/dsn-industry-issues-summit-2018-bridging-gap","date":"2018-02-05T00:00:00","author":{"email":"devteam@ashday.com","uname":"eiq_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"summary":"","body":"
The need to bridge the gap between the pharmacy counter and the rest of the retail operation is generating more discussion across the industry at a time of changing consumer attitudes and growing competition from a wider range of retailers — both brick-and-mortar and virtual. Industry leaders said that achieving success requires collaboration across the health ecosystem; improved consumer insights; effective technology and analytics; and a true understanding of the importance of educating consumers. They made these points during a panel at the recent DSN Industry Issues Summit in New York City, which focused on the best ways to make progress.
","alternateLabel":"Special Report","teaserImage":{"id":696,"url":"https://assets1.drugstorenews.com/styles/secondary_articles_short/s3/teaser_image_581870_7.jpg?itok=r0ft0o-o","width":700,"alt":"","height":525},"sponsored":false,"businessTopic":[],"company":[],"contentType":[]},{"title":"DSN Industry Issues Summit 2018: Capitalizing on chronic care","id":61139,"bundle":"whitepaper","url":"/special-report/pharmacy/dsn-industry-issues-summit-2018-capitalizing-on-chronic-care","date":"2018-02-05T00:00:00","author":{"email":"devteam@ashday.com","uname":"eiq_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"summary":"","body":"
Chronic care management has become an all-consuming topic for retail pharmacy. It has moved beyond a niche industry topic to a high-profile, national conversation that involves healthcare costs, government policy, emerging technologies and, most importantly, daily life for millions of consumers.
\nIt was the focus of a panel moderated by Andre Persaud, a business advisor and senior industry executive with 25 years of retail and drug store experience, at the recent DSN Industry Issues Summit in New York City, at which much of the discussion centered on challenges related to diabetes, and the role pharmacy can play in keep patients healthy.
","alternateLabel":null,"teaserImage":{"id":691,"url":"https://assets1.drugstorenews.com/styles/secondary_articles_short/s3/teaser_image_581864_4.jpg?itok=Mz_-uYDU","width":700,"alt":"","height":525},"sponsored":false,"businessTopic":[],"company":[],"contentType":[]},{"title":"Special Report: Congress signs OTC hearing aid bill","id":61451,"bundle":"whitepaper","url":"/special-report/retail-news/special-report-congress-signs-otc-hearing-aid-bill","date":"2017-09-15T00:00:00","author":{"email":"devteam@ashday.com","uname":"eiq_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"summary":"","body":"
\nIt’s done. A hearing aid category specific to the over-the-counter arena was signed into law in August; all that remains to be created is the regulatory framework. Read more in this special report. \n
Read insights from speakers and panelists at the Emerson Group Retail Industry Day, which focused on how brands can keep pace with a changing retail environment.
The one-day Digital Disruption Innovation Summit drew more than 200 suppliers and Walgreens executives, who heard from experts and their peers about what the retail world is doing to keep ahead of trends and deliver on customer needs.