PHARMACY

TCGRx launches LocalRx with telepharmacy offering

BY Sandra Levy

TCGRx is taking the wraps off LocalRx, a new product line that expedites the will call process for prescription medications and includes a telepharmacy consultation option for patients via webcam and telephone.

LocalRx also is managing to return to stock, produce detailed reports on kiosk inventory levels and all other activity and offers pharmacies remote monitoring of pick-ups and full or empty slots, variable locker sizes, and a search and seize function.

Patients will receive automated notification, via e-mail or text message, that their prescriptions have been filled. Patient retrieval is handled via pick-up code or smartphone app. LocalRx also offers a touchscreen interface, barcode authentication, multiple drawer configurations, and audit trail reporting.

In addition, LocalRx OTC will enable pharmacies to stock OTCs such as aspirin, cold medicine, and eye drops. When customers pick up their pharmacy scripts from the LocalRx machine, they can access the OTC machine and pay for all of these items without having to stand on line at the pharmacy.

“We see it as a path to improve customer service during our customers’ busiest times, while also facilitating prescription pickup when the pharmacy is closed. By providing the pharmacy industry with the LocalRx solutions, we can now offer total pick-up convenience, precisely when and where our pharmacies and their customers need it,” Duane Chudy, TCGRx’s executive of the board, said.

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