Pharmavite looks to gain deeper insights with new CRM platform
Pharmavite, the maker of Nature Made dietary supplements, has gone live with Astute Solutions’ customer engagement platform to further streamline workflows and improve efficiency, the software vendor recently announced.
Pharmavite's CRM now features threshold reporting capabilities to monitor and deliver real-time alerts for early issue detection. Included in the solution are in-context guidance and smarter data entry features that are designed to improve the agent experience and reduce handling time.
"We are always excited when a new customer goes live with our solutions because our mission is to help brands create amazing interactions with their consumers," said Alex George, chief technology officer at Astute. "Every customer is different, and we've loved working with the team at Pharmavite to help them streamline and enhance their agent experience, and in turn, deepen their engagement with their end consumer."
Last year, Astute Solutions announced Pharmavite’s selection of its CRM and social media management software, Astute ePowerCenter and Astute Social, for Pharmavite’s national operations.
Pharmavite's CRM now features threshold reporting capabilities to monitor and deliver real-time alerts for early issue detection. Included in the solution are in-context guidance and smarter data entry features that are designed to improve the agent experience and reduce handling time.
"We are always excited when a new customer goes live with our solutions because our mission is to help brands create amazing interactions with their consumers," said Alex George, chief technology officer at Astute. "Every customer is different, and we've loved working with the team at Pharmavite to help them streamline and enhance their agent experience, and in turn, deepen their engagement with their end consumer."
Last year, Astute Solutions announced Pharmavite’s selection of its CRM and social media management software, Astute ePowerCenter and Astute Social, for Pharmavite’s national operations.