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Web search very common among smart-device users

BY Michael Johnsen

Web searches, app usage and product information searches top the charts for smart device usage, according to a recent online survey of more than 600 AccentHealth viewers. As many as 91% of smart-device users visited a search engine over the past 30 days, while 85% reported using an app and 83% searched for a product.

To see more Patient Views, click here.

Patient Views is a new, exclusive consumer insights feature that appears in every edition of DSN magazine, as well as the daily e-newsletter DSN A.M. If you could ask 5,500 patients anything at all, what would it be? Send your questions to [email protected].

Source: AccentHealth. To view the demographic breakdown of participants, click here.

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CVS Caremark to highlight importance of Rx adherence at 2013 Annual American Society on Aging Conference

BY Antoinette Alexander

WOONSOCKET, R.I. — CVS Caremark has announced that it will highlight how medication adherence plays a vital role in helping older Americans on their path to better health at the 2013 Annual American Society on Aging Conference, which is being held in Chicago this week.

CVS Caremark, a Titanium Sponsor of the conference, also will be participating in a number of general sessions and panels and will highlight its efforts to ensure customers and patients receive quality care and guidance as they age. David Casey, the company’s VP of workforce strategies and chief diversity officer, will open the March 12 general session: Mysteries of Population Aging.

By advancing the understanding of medication adherence through research collaborations, CVS Caremark is gathering information about why some patients take their medications as prescribed and why others do not. CVS Caremark also is refining the ways it interacts with patients through such programs as iPharmacy Advisor and Maintenance Choice, which help patients stay on their medications and improve health outcomes.

"People age 65 years and older typically take two or three times as many medications as younger Americans," Casey said. "As we reinvent pharmacy care, we will continue to be a trusted healthcare partner to all of our customers, but particularly to aging Americans who are more likely to have chronic conditions and require more guidance."

CVS Caremark stated that it is not only committed to its older customers and patients, it also is committed to recruiting mature workers and supporting older colleagues who are already part of the company.

"At CVS Caremark, we believe talent is ageless. Our mature colleagues’ knowledge and experience are important assets to our company. They provide us with insight into the best ways to serve our mature customers and sometimes become mentors to their younger colleagues," Casey said.

According to the U.S. Bureau of Labor Statistics, 4.7% of the nation’s workforce is age 60 years and older. Currently, 6.9% of CVS Caremark’s workforce is age 60 years and older, higher than the national rate. The number of CVS Caremark colleagues who are age 50 years and older has grown from approximately 6% in 1990 to nearly 20% in 2013. To continue this upward trend, CVS Caremark stated that it is cultivating public and private partnerships at the local, state and national level, with the goal of recruiting more mature workers into all areas of its workforce.

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Health reform ‘czar’ Nancy-Ann DeParle to be NACDS-PAC breakfast keynote speaker at Annual

BY Antoinette Alexander

 ARLINGTON, Va. — The National Association of Chain Drug Stores has announced that Nancy-Ann DeParle, former deputy chief of staff for policy for President Barack Obama, will be the keynote speaker at the NACDS Chain Members and Political Action Committee (NACDS-PAC) breakfast, which will be held on April 22 during the NACDS Annual Meeting in Palm Beach, Fla.

DeParle served as President Obama’s deputy chief of staff for policy and as one of his most senior advisers. From 2009 to 2011, she served as counselor to the president and director of the White House Office of Health Reform, where she led the efforts on healthcare reform, including helping to write and pass the Patient Protection and Affordable Care Act.  
 
During her remarks at the NACDS Annual Meeting, DeParle will discuss the long-term effects of the Affordable Care Act with an insider’s view of how it came to be and what implementation will likely look like.  She also will discuss healthcare trends in Medicare and healthcare delivery reform.
 
“Known as the health reform ‘czar,’ we are delighted that NACDS members will have an opportunity to hear from leading healthcare expert Nancy-Ann DeParle about the inner-workings of health policy during the healthcare reform debate,” stated NACDS president and CEO Steve Anderson. “Her remarks will be quite timely given the current implementation of key provisions of the Affordable Care Act that will impact community pharmacy and patients.”
 
In 2011, DeParle was promoted to assistant to the president and deputy chief of staff. In that role, she oversaw the development and implementation of all policy and regulatory matters for the White House, including energy, environment, education, manufacturing and economic policy.  Since leaving the White House, DeParle is a lecturer in law at Harvard Law School and a guest scholar in economic studies at the Brookings Institution.
 
Prior to her service in the Obama Administration, DeParle worked in the White House budget office under President Bill Clinton. She also served as the associate director for health and personnel at the Office of Management and Budget, handled budgets for federal healthcare programs and took on the task of managing Medicare and Medicaid as the administrator of the Centers for Medicare and Medicaid Services.

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