PHARMACY

Study shows consumers in favor of self-service pharmacy

BY Alaric DeArment

NEW YORK More customers would like to see self-service kiosks at pharmacies, according to a study by Wilson Health Information.

According to the survey, titled “The WilsonRx Pharmacy Satisfaction Survey,” more than 70 percent of customers at pharmacies have to wait in line for five minutes or longer to pick up their prescriptions. The same percentage of respondents said they would like to see self-service kiosks for dropping off and picking up their prescriptions.

Wilson Health is a company specializing in healthcare and pharmacy research.

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PHARMACY

AARP Web site offers users health information tools

BY Alaric DeArment

WASHINGTON Users of AARP’s Web site now have access to health tools that provide consumers with health information, AARP announced Thursday.

The tools are designed to help users understand health symptoms and conditions, as well as find doctors and hospitals.

“Online tools like this truly empower those who may be seeking health information for themselves and family caregivers to more easily navigate today’s healthcare options,” said Nataki Clark, AARP’s director of online marketing. “Consumers can take advantage of these resources in order to maintain their independence as they age and live the most vibrant lives possible.”

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Kmart signs on with eRx Network for its claims services

BY Alaric DeArment

FORT WORTH, Texas Kmart Pharmacy has selected eRx Network as its business partner for claims switching, editing and reporting services, eRx announced Friday.

The company provides its services to more than 40,000 retail pharmacies across the country and has provided retail pharmacies with claims management services since 2001.

“We are very pleased to expand our partnership with Kmart Pharmacy,” eRx President and chief executive officer Murray Lyle said. “We are committed to providing our customers with industry leading support, expertise and technology offerings to enable their pharmacies to focus on patient care.”

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