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SoloHealth kiosks link patients to information

BY Michael Johnsen

Targeting more than 4,000 health kiosks to be located within retail pharmacy centers by year end, SoloHealth has positioned its health solution as one of the natural conduits linking patient care, health information and OTC value. Already SoloHealth has connected with the likes of the William J. Clinton Foundation’s 2013 Clinton Health Matters Initiative, along with such other companies as General Electric, Humana and Tenet Healthcare. As part of this initiative, SoloHealth has been charged with building and distributing a tobacco-cessation education module across its SoloHealth Station kiosks.

"We are thrilled to be expanding our free healthcare access platform," stated SoloHealth CEO Bart Foster. "By end of March, we will be within a 10 minute drive-time of 48% of the U.S. population. … As we grow, we are exploring many new ways we can leverage our versatile platform to continue to help better our nation’s health and healthcare system."

Daily consumer usage has reached approximately 85,000 interactions, and approximately 33% of users take more than one test, with blood pressure and BMI being the most common combination.

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Safeway collaborates with pharmacy school on smoking-cessation

BY Michael Johnsen

One of the ways retailers help consumers realize their full healthcare value is through the kind of outcome management Safeway pharmacists adopted earlier this year to help people quit smoking. Safeway pharmacists have received specialized training — developed by the University of California San Francisco School of Pharmacy — that covers optimal smoking-cessation counseling techniques.

The program developed for Safeway uses a streamlined version of Rx for Change, a tobacco-cessation training program that UCSF pharmacy faculty created to train healthcare providers nationwide. This project fundamentally redesigns how pharmacists work with patients, from simply offering smoking-cessation medications behind a counter to active clinical involvement.

"Pharmacists are often the most accessible healthcare provider for patients within their own communities, but we haven’t maximized their expertise in that setting," stated Joseph Guglielmo, Jr., interim dean of the UCSF School of Pharmacy. "This project offers Safeway customers the full patient care skill set of pharmacists."

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Walgreens provides answers to variety of healthcare questions

BY Michael Johnsen

Everybody’s got questions. Walgreens has answers. With topics covering everything from cold and flu to women’s health, Walgreens has coupled comprehensive health information into a pocket-size pamphlet packed with coupons.

"Information is a place where we can play a critical role in terms of [a] solution set," noted Robert Tompkins, Walgreens GMM health and wellness, front-end services and general merchandise in an interview with DSN last year. "With our store footprint [and] our multichannel platform, we know that customers and patients are looking for healthcare information both from a prevention and treatment standpoint. [And] we think with our 100-year-plus history with our trusted pharmacists, we actually can be a great force for that."

Beyond an endcap of informational brochures headed into the pharmacy space, as seen here, Walgreens offers a deeper health information dive at Walgreens.com. "And at the end of the continuum, we have our trusted pharmacists; in many of our Well Experience [stores], our health guides; and even in 700-plus stores, our Take Care nurse practitioners" Tompkins added. "We offer a full spectrum of healthcare information from the simple to the complex in ways that do really allow [the customer], in a convenient way, to get information where, how and when she wants it."

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