Social media placed into action by Wegmans
ROCHESTER, N.Y. As a potential example of how retailers will communicate directly with customers in the future, Wegmans recently tapped into its online services. Upon hearing customer concerns about the effect of the Gulf of Mexico oil spill on seafood at its stores, Wegmans turned to social media to spread the word.
By posting a video link on Twitter, it enabled its customers to meet Carl Salamone, VP seafood and hear about how the spill does (or does not) impact the seafood at its stores.
Publix sees positive numbers for Q1
LAKELAND, Fla. Publix’s first-quarter sales and same-store sales increased 2.1% and 0.9%, respectively, from the year-ago period, the Florida-based retailer announced.
Sales for first quarter 2010 totaled $6.5 billion, while net earnings for the quarter increased 13.3% to $364.4 million, compared with $321.5 million in 2009. Earnings per share also rose in 2010 to 47 cents, from 41 cents last year.
Effective May 1, Publix’s stock price increased from $17.35 per share to $18.50 per share. Publix stock is not publicly traded and is made available for sale only to current Publix associates and members of its board of directors.
“I’m proud of all the Publix associates who have worked hard to continue delivering premier customer service in these difficult times,” said Publix CEO Ed Crenshaw. “Our improved operating performance is a result of their hard work and dedication.”
Dollar General donates supplies to flood victims
GOODLETTSVILLE, Tenn. Discount retailer Dollar General is making merchandise donations to the American Red Cross to aid flood victims in three states.
The company is donating a variety of supplies to flood victims in Tennessee, Mississippi and Kentucky, including personal hygiene products, socks, underwear and diapers. Additionally, Dollar General is donating cleaning supplies to the Second Harvest Food Bank. The discount retailer also is asking customers and employees for help in aiding these citizens through http://www.redcross.org/.
“Dollar General is dedicated to helping our friends and neighbors recover from this disaster,” said Rick Dreiling, Dollar General’s chairman and CEO. “These much-needed supplies will aid flood victims as they work to rebuild their lives. Our thoughts are with those who have been affected, and we are committed to helping these communities recover quickly.”