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ShopperTrak: Black Friday weekend sales up, foot traffic down

BY Allison Cerra

CHICAGO — While retail sales during the Black Friday weekend increased this year, it seems that foot traffic may have dropped, according to a new report by ShopperTrak.

According to ShopperTrak, the entire Black Friday weekend (Friday, Saturday and Sunday) realized a 1.9% sales boost, but also recorded a 1.8% decline in foot traffic, compared with the same period last year. The research firm attributed the results to more customers who shopped the Sunday before Thanksgiving than the days following Black Friday (the week leading up to Black Friday saw a 4.4% increase in sales), while both Black Saturday and Black Sunday showed year-over-year losses in retail sales and foot traffic: Black Saturday experienced a 4% decrease in sales and 9.6% decrease in foot traffic, while Black Sunday sales dropped 2% and foot traffic decreased by 9.8%.

Black Friday, as reported, did record a 6.6% sales increase over the same day last year, representing $11.4 billion in retail purchases and the biggest dollar amount ever spent during the day, while retail foot traffic rose by 5.1% over Black Friday 2010.

“Retailers offered door-busters and other pre-holiday specials earlier in the Thanksgiving week to ensure they had the best opportunity to capture value-conscious shoppers,” ShopperTrak founder Bill Martin said. “Our customers have access to real-time traffic information, and they succeeded in taking share earlier than they had in past years. As we’ve noted over the past few months, retailers who focus on converting shoppers into buyers with effective marketing, adequate staffing and a positive customer experience will be the most successful when the season ends.”

As previously reported, ShopperTrak projected five of the biggest shopping days of the season will occur in the week leading up to Christmas weekend: Dec. 17 (Super Saturday), Dec. 18, Dec. 19, Dec. 22 and Dec. 23. ShopperTrak also forecasts Dec. 3, Dec. 10 and Dec. 26 as high sales days. Taken together, 8-of-the-10 top sales days of the year are yet to come.

“There is still a lot of time left in the holiday shopping season,” said Martin. “The most successful retailers will pay attention to foot-traffic patterns and make appropriate adjustments to convert shoppers into buyers.”

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Computerworld places Walgreens CIO on ‘Premier 100 IT Leaders for 2012’ list

BY Michael Johnsen

DEERFIELD, Ill. — Walgreens’ chief information officer Tim Theriault has been named to Computerworld‘s "Premier 100 IT Leaders for 2012," a list that annually recognizes individuals who have made significant impacts on their organization through technology excellence and leadership, the drug retailer announced Friday.

"This is great recognition for our IT professionals who share a passion for creative ideas, innovative technology and developing IT strategies that can significantly enhance a company’s work environment," Theriault said. "At Walgreens, we’ve built a sophisticated platform for the future to support an expanding suite of healthcare services, more than 240,000 employees and our expansive national footprint of more than 7,700 stores."

Under Theriault’s direction, Walgreens IT team recently began Walgreens 2.0, a multi-year initiative to enhance the company’s technology infrastructure across multiple platforms. The project comprises several key components, including:

  • New data center: The new center will feature new technology and bring added capacity;

  • Scalable healthcare platform: Connecting data across the Walgreens network that leverages new technology to support and further the company’s transformation as a leading health and daily living destination;

  • Next generation store technology: New store applications, technology and point-of-sale systems to enhance customer service and the overall shopping experience for customers; and

  • Internal technology enhancements: Email, web conferencing and mobile upgrades to improve productivity and efficiency.

Computerworld‘s Premier 100 IT Leader Awards honor individuals who manage internal IT organizations, mentor and motivate their IT teams and business colleagues, create a positive work environment, envision innovative solutions to business challenges and effectively manage and execute IT strategies. The awards ceremony will be held in Phoenix, Ariz., in March.

Walgreens also was named to this year’s InformationWeek 500, where it ranked 29th on the list of top technology innovators in the U.S.


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Changing Channels — Prank packs, Angry Birds pet toys and back braces

BY DSN STAFF

Pandora’s box
Joke gifts are a time-honored tradition — and one that 30 Watt has chosen to honor with a series of fake gift boxes, including iDrive and Toe Tunes.
Price: $8
PrankPack.com

 

Expectant mother’s little helper
Mamadoc has released the OB3, a brace designed to ease back, hip and leg pain for pregnant women.
Price: $49.95
WearMamadoc.com

 

iPet accessories
Four-legged loved ones can get in on the Angry Birds craze that has taken humans by storm, thanks to Hartz Mountain’s Angry Birds-themed pet toys.
Price: $3.99 to $10.99
Hartz.com

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