Shoppers Drug Mart, RBC launch co-branded national program

BY Antoinette Alexander

TORONTO — Royal Bank of Canada and Shoppers Drug Mart are launching a nationwide program that makes it more convenient for Canadians to bank and earn rewards at Shoppers Drug Mart/Pharmaprix locations throughout the country.

“With one of the largest and most popular loyalty card programs in Canada, we are continually focused on developing innovative, high-quality products to offer our Shoppers Optimum program members,” stated Domenic Pilla, president and CEO of Shoppers Drug Mart. “Aligning with RBC, a trusted leader in banking, allows us to expand upon our current financial services offering, providing our customers with even greater convenience and enhanced rewards.”

This new program will take effect on March 17, 2012, and will feature a co-branded RBC Shoppers Optimum banking account and debit card with enhanced Shoppers Optimum rewards. Other benefits include unlimited debit transactions in the account, access to Canada’s largest combined network of ATMs and branches — including more than 300 new RBC ATMs in Shoppers Drug Mart/Pharmaprix locations — and the ability to convert RBC Rewards points to Shoppers Optimum points. In addition to the banking account and debit card, RBC and Shoppers Drug Mart will introduce a series of co-branded products.

Key features include:

  • Collect Shoppers Optimum points at Shoppers Drug Mart and other retailers — allows clients to use their RBC Shoppers Optimum banking account and debit card to collect Shoppers Optimum points;

  • More Rewards — The ability to earn points faster with unlimited debit transactions: Earn 10 additional Shoppers Optimum points for every $1 spent at Shoppers Drug Mart using the RBC Shoppers Optimum Banking Account (this is in addition to the points earned using the Shoppers Optimum card), and earn one Shoppers Optimum point for every $1 spent outside Shoppers Drug Mart using the RBC Shoppers Optimum Banking Account; and

  • Bonus Shoppers Optimum points — 50,000 Shoppers Optimum bonus points for setting up a payroll or pension deposit to the new account and completing two online bill payments.


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Walmart adds latest piece to e-commerce puzzle


SAN BRUNO, Calif. — Walmart has named a replacement for Eduardo Castro-Wright, who announced his pending retirement in September. The company announced that Neil Ashe is the new president and CEO of the company’s global e-commerce business, effective Jan. 16. Castro-Wright will assist in the transition.

Ashe is replacing Eduardo Castro-Wright who announced his pending retirement in September and will assist in the transition.

Ashe comes to Walmart from CBS Interactive, where he most recently served as president. As president, he led all online properties and also drove development of new ways to distribute programming produced by the media giant and its subsidiaries. Websites included,,, and, among others.

"E-commerce is a great opportunity for us and we have a long-term vision to win," said Mike Duke, Walmart’s president and CEO. "We are on track to create the next generation of e-commerce, combining the latest in online innovations with physical stores to give our customers a unique and seamless shopping experience." Duke added, "With his strong personal leadership skills, financial background and experience in successfully working within a major corporation to lead its Internet division, Neil is the ideal leader to help us build this business. He has led companies through all stages of growth and maturity. He also has a deep understanding of the interactive space and how to attract and convert online customers. Perhaps most importantly, much of Neil’s professional success has come through close collaboration and shared goals with his peers – a key attribute as we continue to integrate our online businesses across the company and with our physical stores."

Prior to his work at CBS Interactive, Ashe was CEO of CNET Networks, initially best known for providing technology-related information, product reviews and price comparisons through He also oversaw dramatic development in the company’s China division, taking it from a small magazine and events operator to a highly profitable, fast-growing online business. During his tenure, the company’s value increased from $100 million to $1.8 billion. Ultimately, Ashe led the sale of the company to CBS and became president of CBS Interactive at that time.

Earlier, Ashe founded a company focused on using the Internet to improve K-12 education in the U.S. Prior to this, he was a partner and managing director at private investment firm Crest Communications Holdings and, before that, was an associate at Smith Barney, the investment bank now part of Citigroup.


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Jan-18-2012 01:14 pm

A excellent step to position the company to deliver e-health services on a global basis. Ron Hammerle, Chairman Health Resources, Ltd. Tampa, Florida



Take Care Clinics now offering real-time appointment scheduling option

BY Antoinette Alexander

DEERFIELD, Ill. — Walgreens’ Take Care Health Systems, which operates more than 350 clinics inside select Walgreens locations across the country, has announced that patients now can schedule appointments online or in the clinic.

These new scheduling options further Walgreens commitment to improving patient access to quality healthcare services and increasing transparency in health care. In addition to scheduling Take Care Clinic appointments online, offers access to a cost menu to quickly evaluate the cost of services, as well as local and up-to-date information on patient satisfaction scores and market-specific quality of care scores based on National Center for Quality Assurance Health Effectiveness Data and Information Set guidelines. HEDIS guidelines are used by more than 90% of America’s health plans to measure performance on healthcare delivery. For patients planning a walk-in visit to a Take Care Clinic, offers access to estimated wait times at each clinic.

“Our goal is always to leverage leading technology and practices to help our patients receive the care they need, on their terms, and the ability to offer appointments will help us do just that,” stated Heather Helle, divisional VP for Walgreens consumer solutions group. “Now patients or health systems partners can easily evaluate which clinic location makes the most sense for a visit at a convenient time, and we believe this will ultimately help create the simpler and easier healthcare experience that is being sought by patients and their healthcare providers.”

A recent study released by the Rand Corp. showed that the use of walk-in retail clinics to treat common illness, such as respiratory infections, ear aches, sore throats, flu symptoms and other acute conditions is on the rise — having increased 10-fold in the past two years. The study also found that patients who visited clinics could reduce healthcare costs for themselves and the overall system, as care provided at the clinics is on average 30% to 40% less expensive than a physician’s office for similar services and 80% less expensive than care provided at a hospital emergency room.

“The suite of online tools, affordable service and convenience that Take Care Clinics offer is unique in the marketplace,” stated Sandy Ryan and chief nurse practitioner officer for Take Care Health Systems. “We believe that as we continue to explore new and exciting ways to reach our patients, such as relationships with health systems, our unique offerings can further drive value for our patients and our coordinated care partners.”


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h.alberto says:
May-14-2012 02:27 am

This site seems to receive a great deal of visitors. How do you promote it? It gives a nice individual twist on things. I guess having something authentic or substantial to give info on is the most important factor.

S.LAPEE says:
May-14-2012 12:04 am

Thanks for this kind of a great post additionally, the review, I am completely impressed! Keep stuff like this kind of coming.

jack1000 says:
Apr-04-2012 11:00 pm

I think the creations of these clinics is so good. It makes it easier for families to go to. I see a great future coming from these in the future. Great idea here.

h.nelson says:
Mar-17-2012 05:15 am

Another step toward reinventing the pharmacy of the future. With vision and innovations like this, Walgreens may be around to celebrate its second hundred years. Homer

n.russell says:
Feb-27-2012 12:55 am

Really great. I liked the scheduling appointments online now the people don't have to go to the clinic and wait for taking doctor appointment.

Jan-18-2012 01:07 pm

A nice addition, particularly for specialty clinics. Ron Hammerle Health Resources, Ltd. Tampa, Florida