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Sam’s Club awards programs that promote healthy living

BY Allison Cerra

BENTONVILLE, Ark. — The philanthropic arm of Sam’s Club has committed funds to organizations that promote healthy living.

The Sam’s Club Giving Program said it will award more than $2.8 million to prevention and awareness programs — which include YMCA of the USA, Sesame Workshop, Alliance for a Healthier Generation and the OASIS Institute — that emphasize positive lifestyle changes and help reduce such conditions as obesity, diabetes, heart disease and more.

"At Sam’s Club, we can make a difference by partnering with organizations that have the resources to implement national programs on a local level," said Jill Turner-Mitchael, Sam’s Club SVP health and wellness. "These four organizations each address very different needs, and we hope that with these grants, they can make a lasting change in communities all across the country."

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Kmart reveals Hot 8 list for summer toys

BY Allison Cerra

HOFFMAN ESTATES, Ill. — Kmart has named the top eight toys for the summer.

The toys on the Hot 8 list all are designed for outdoor use and are made by such brands as Power Wheels, Little Tikes and Fisher Price.

This year’s Hot 8 list includes:

  • Banzai Splash Blast Lagoon pool;

  • Little Tikes Get Out ‘N Grill;

  • Intex ultra frame pool, 16 ft. by 48 in.;

  • 12-ft. trampoline with flash zone;

  • Little Tikes 3-in-1 trike;

  • Power Wheels My First Craftsman truck;

  • Step 2 Neat & Tidy Cottage; and

  • Fisher-Price Grow with Me 3-in-1 skateboard.

Toys featured on the Kmart Hot 8 list can be found at Kmart stores nationwide and online at Kmart.com/Hot8.

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Retailers are king of customer experience

BY Allison Cerra

NEW YORK — Retailers rank among the highest for their customer service, according to a new report by the Temkin Group.

The consulting and research firm analyzed responses from 6,000 consumers, found that Amazon.com ranked No. 1 for providing an "excellent" customer experience, coming in with a ranking of 81.3%. A business qualifies for an "excellent" rating when their score is 80% or higher, Temkin said.

Also featured on the list were Costco, BJ’s Wholesale Club, Walgreens, Target and Rite Aid, which respectively landed in the third, fourth, seventh, ninth and 10th spots. What’s more, retailers took 15-out-of-20 top spots on the list.

The components of ratings included functional, accessible and emotional experiences. For retailers, the average ratings were 79% for both functional and accessible experiences, while the emotional experience rating came in at 63%. Temkin rated its experience at 74%.

For the full report, click here.

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