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PriceGrabber survey reveals Mother’s Day shopping habits

BY Ryan Chavis

LOS ANGELES — With Mother’s Day just around the corner, online shopping site and e-commerce platform PriceGrabber released results of its 2014 Mother’s Day Shopping Survey. The survey, conducted from April 3 to April 17, includes responses from more than 3,000 online shoppers.

When the company asked mothers what they wanted for their special day, 44% said they wanted to spend more quality time with family. Gift cards were the next most popular choice at 29%, with 28% of mothers saying they wanted flowers. Jewelry and dining out share the fourth spot at 26%.

What do consumers actually plan to give their mothers this year? The survey revealed that flowers nabbed the top spot at 37%. Quality time with the family and dining out tied as the second most popular choice at 29%. Greeting cards or e-cards came in at 24%, and 19% of respondents said they would be giving gift cards.

The PriceGrabber survey also highlighted the shopping habits of consumers on the hunt for a Mother’s Day gift: 60% of consumers said they would purchase online, with 50% reporting that they would shop from their computer and 10% planning to purchase from a mobile device (defined in the survey as a smartphone or tablet). Forty percent of shoppers will take the brick-and-mortar route when making a purchase.

 

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Energizer to separate into two companies

BY Ryan Chavis

ST. LOUIS — Energizer Holdings on Wednesday announced that it’s pursuing a plan to divide the company’s household products and personal care divisions into two independent, publicly traded companies.

Household products (batteries and portable lighting products) is expected to produce strong margins and significant cash flows and will be secured by the well-known Energizer and Eveready brands. This division reported annual revenue of $1.9 billion in the 12-month period ending March 31, 2014.

The personal care division is expected to be a leading "pure-play" consumer products company, with a roster of established brand names that includes Schick, Wilkinson Sword, Edge, Skintimate, Playtex, Stayfree, Carefree, O.B., Banana Boat and Hawaiian Tropic. Annual revenue for the personal care division was $2.6 billion in the 12-month period ended March 31, 2014.

"Over the last three years, we have taken a number of important steps to enhance shareholder value, including executing a multi-year cost reduction plan, improving working capital and initiating a dividend," said Ward Klein, CEO. "The Energizer board of directors and management team have continually explored opportunities to improve performance and increase long-term shareholder value and believe that separating the household products and personal care divisions is the next logical step to unlock even greater value for Energizer shareholders. Importantly, as we move through the separation process, the company’s working capital and cost reduction efforts will continue without interruption, and we expect to achieve the full savings projected."

Energizer said creating two public companies brings a wealth of benefits to the standalone business. It expects the household products division will generate value by leveraging its battery and lighting brands to generate significant cash flows, reiterating that its product categories remain important basket builders for retailers. Personal care will build on its stable of leading global products to create value. The personal care category has strong positions in large, developed markets, the company noted.

Once the separation is complete, Klein is expected to serve as executive chairman of the board of standalone personal care. David Hatfield, who is the current president and CEO of Energizer personal care, is expected to serve as CEO of the standalone personal care company. J. Patrick Mulcahy, currently chairman of the board, is expected to serve as executive chairman of the board of standalone household products. Alan Hoskins, currently president and CEO of Energizer household products, is expected to serve as CEO of standalone household products.

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Off-label use of claim editing

BY Jonathon Kopf

I remember the first time I worked in a pharmacy like it was yesterday. Not only was it fast-paced and exhilarating, the work also was meaningful and beneficial to the community. I can hardly believe it’s been close to 20 years since I began behind the counter. Today, my work is still in the industry, helping to build products and services for all types of pharmacies – chains, independents, grocers and everything in between. In this rapidly changing healthcare environment, pharmacies must utilize all of the tools at their disposal to not just remain financially viable but thrive as a provider of healthcare.

One of those tools is switch-based claim editing. And yes, my last sentence may well have caused a collective eye roll. But please keep reading. Claim editing has been around for decades but it’s not just for AWP and DAW updates any longer. Today’s editing platforms are flexible and scalable and when fully leveraged can help drive pharmacy success. The following are just a few examples of the “off label” uses for claim editing that can help your business.

Recalls and Discontinued Products
By continuously monitoring FDA communications, a claim editing tool can activate real-time edits to notify pharmacy employees of recalls and discontinued products at point of fill. While both wholesalers and software vendors also provide these updates, the ability of claim edits to trigger notifications within hours of the alert right at point of dispensing is important, especially for recalled products.

Custom Messaging
Claim editing is no longer one size fits all. Savvy owners and chains are using customized messages to drive unique business goals.

•    Inventory Management
Whether it’s because of excess inventory or better acquisition costs, pharmacies often have preferred products. Claim messages triggered when a non-preferred NDC is utilized can encourage staff to consider your preferred alternative. The significant impact inventory management has on the bottom line makes it a great area to consider customized editing.

•    Loyalty and Customer Engagement
Pharmacies are competing for market share for prescriptions, front of store sales and healthcare services. Because of this many of them have carved out niche programs for a variety of health conditions for humans and even pets. Triggering immunization reminders based on payer or alerting a diabetic patient receiving insulin of additional support services are just a few examples. The possibilities for how customized claim editing can help drive these programs are endless.

•    Automated Field Population
We all have those special circumstances that require rare claim fields to be populated. Claim editing is a great way to automate a process that might otherwise require numerous key strokes or toggling to infrequently used fields and screens. For instance, you can automate the entry of incentive fees on immunization claims or auto populating unique field requirements for state specific Medicaid claims. Again, when you find yourself or your staff losing efficiency, revenue or time due to unique claim requirements, consider that claim edits could help.
These are just a few examples of the numerous possibilities for claim editing as a solution to pressing industry challenges. Hopefully, by scratching the surface of available and evolving claim editing options, you can consider other ways to better leverage claim editing for your business.


About the Author
Jonathon Kopf is a pharmacy product manager for Emdeon, a leading provider of healthcare revenue and payment cycle management and clinical information exchange solutions in the U.S. healthcare system. He has worked in the pharmacy industry for more than 15 years, starting in the trenches as a pharmacy technician. Prior to joining Emdeon, Jonathon has held various roles in both retail pharmacy and pharmacy benefit management. He holds a bachelor’s degree in management with a health organization focus from Texas Tech University.

 

 

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