NRF projects boost for Easter sales
WASHINGTON — Retailers may be worried that the late Easter holiday could negatively impact sales, but a new survey conducted on behalf of the National Retail Federation noted that consumers intend to spend more this year than in 2010.
NRF’s "2011 Consumer Intentions and Actions" survey, conducted by BIGresearch from March 1 to 8, noted that the average consumer is expected to spend $131.04 for the holiday — up from last year’s $118.60. Among all of the retail categories, food and candy will account for most of a consumer’s budget, bringing in $2.1 billion and $4.5 billion, respectively. The average person also will spend slightly more on each than they did last year — $18.55 on candy, compared with $17.29 last year, and $40.05 on food, up from $37.45 last year.
Though the numbers are not quite above pre-recession levels, it still is a good sign of things to come, NRF noted, adding that the biggest spenders would be adults ages 25 to 34 years, as well as young adults (ages 18 to 24 years).
“Due to such a late holiday, Easter promotions will last all spring long,” said NRF president and CEO Matthew Shay. “Though lingering concerns over food and energy prices may keep shoppers from splurging, retailers are expecting consumers to stock up on apparel, home decor and, of course, food and candy, a good sign leading into the much busier and important months to come.”
Rite Aid finishes tough fiscal year, but Q4 shows improvements
CAMP HILL, Pa. — Sales at Rite Aid fell during fiscal year 2011, according to financial results announced Thursday, but it appears the company may have gained some momentum, reversing negative same-store sales trends in the fourth quarter.
The 4,714-store retail pharmacy chain had sales of $6.5 billion for fourth quarter 2011, which ended Feb. 26, with a net loss of $205.7 million. Still, that was less than fourth quarter 2010’s loss of $208.4 million. For the fiscal year, sales were $25.2 billion, compared with $25.7 billion in fiscal year 2010. The year saw a net loss of $555.4 million, compared with $506.7 million in 2010. During the fourth quarter, sales were flat year-over-year, at $6.5 billion.
“We made solid progress this quarter as our initiatives to grow sales and improve customer satisfaction gained momentum,” president and CEO John Standley said in a statement. “We increased same-store sales both in the front end and pharmacy and grew prescriptions in comparable stores. At the same time, our team continued to do a good job of controlling costs.”
One area in which the company is gaining some traction is the growth of its Wellness+ loyalty program, which had 36 million members as of the close of the quarter. In a conference call with investors Thursday morning, the company said Wellness+ members accounted for 67% of front-end sales and 58% of script count. It appears the new program is feeding comp-sales improvements. Same-store sales for the fourth quarter increased 0.9% over the prior-year period, with a 1% percent increase in the front end and a 0.8% increase in pharmacy. That reversed a trend of negative same-store sales in each of the first three quarters of its fiscal year that led to overall comp sales down 0.7%, driven by decreases of 0.3% and 0.9%, respectively in front-end and pharmacy same-store sales.
The company expects the situation to improve somewhat for fiscal 2012, expecting sales of between $25.7 billion and $26.1 billion and a net loss of between $370 million and $560 million. Same-store sales are expected to increase by 0.5% to 2% over fiscal 2011.
During the conference call, the company announced plans for six new wellness store format prototypes, which will feature organic and gluten-free foods and homeopathy products. Last year, Rite Aid opened three new stores, relocated 28, remodeled 19 and closed 69. According to a Pittsburgh Business Times report, the first of the new wellness stores in that city will open this Saturday and will provide immunizations for 14 diseases and products usually found in medical supply stores. More than half of the company’s pharmacists can immunize, and the chain plans to train the remaining pharmacists as well, according to the call.
The company also extended its 15-minute guarantee program to all stores outside of New York state, applying to prescriptions that don’t require authorization from the doctor or counseling, with a $5 gift card for patients if the script takes longer than 15 minutes to fill. In New York City, the company started a free delivery pilot program.
Fred’s monthly sales rise; moves ahead with 2011 operating plan
MEMPHIS — Fred’s on Thursday reported a 3% increase in sales for the five weeks ended April 2, reaching $188.8 million.
Comparable-store sales for the month rose 0.7%, versus an increase of 3.6% in the same period last year.
"Our March plan incorporated the expected impact of the calendar shift of the Easter holiday moving from March last year to April this year, along with the continuing branded-to-generic script shift occurring in pharmacy sales,” stated Bruce Efird, Fred’s CEO. “Overall, sales were on plan for the month, with the weeks preceding the Easter shift experiencing strong sales and customer traffic results. Moving into April, our programs are in place, positioning us to capitalize on the later holiday."
During March, Fred’s opened two pharmacy express locations and closed seven underperforming stores as part of its 2011 operating plan. As previously announced, the company expects to open 20 to 25 stores and 10 to 15 pharmacies during 2011, and anticipates closing a total of approximately 10 stores and five pharmacies.