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New Fla. BCBS illustrates clinic-model potential

BY DSN STAFF

TAMPA, Fla. —Blue Cross Blue Shield of Florida opened in January a walk-in retail location across from WestShore Plaza shopping mall in Tampa, Fla., but what’s really interesting is that it could serve as a prototype for future BCBS locations, according to a local news report. Is this a glimpse of a new clinic model?

The 5,000-sq.-ft. BCBS location currently is set up as a customer-service center where consultants are on hand to answer questions, and nurses are available to offer basic physical exams, flu shots and basic cholesterol tests, according to the report. The location could eventually evolve into a small clinic.

According to the report, the Tampa location could serve as a template for BCBS, as BCBS divisions across the country have come to see the prototype and are looking to open their own locations.

The insurance giant also has Florida Blue retail locations in Jacksonville and Pembroke Pines, with other locations slated to open this year in Orlando, Fort Lauderdale and Miami, and a second location in Jacksonville.

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Bashas’ rejects Albertsons’ buyout bid

BY Alaric DeArment

NEW YORK Bashas’ has turned down a nearly $300 million buyout offer from Albertsons, according to published reports.

According to an American City Business Journals article, the Chandler, Ariz.-based Bashas’ was uninterested in a buyout offer of $290 million for the chain.

Bashas’ filed for Chapter 11 bankruptcy protection in July, announcing the following month that it would close 14 stores. Still, the published reports quoted an attorney representing the company as saying that the reorganization plan would ensure Bashas’ remained in the hands of the Bashas family, which has owned it since 1932.

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Shoppers’ new initiatives sets chain up to become retail giant

BY Michael Johnsen

WHAT IT MEANS AND WHY IT’S IMPORTANT While the decision to move in this direction may have been made before Chong Bang crossed the border, there is no questioning that industry watchers will be focused on what SDM’s new top merchant will do to further improve the stores.

(THE NEWS: Shoppers Drug Mart takes a page out of CCR playbook. For the full story, click here)

That has a lot to do with Bang’s pedigree — he’s directed a significant merchandising program at Walgreens, one of the leading pureplay pharmacies in the United States. And now he’s at Shoppers, the leading drug store retailer north of the border.

Bang will be armed at Shoppers with the sales data generated by 9.7 million members of the pharmacy’s Optimum loyalty program, 80% of whom are women. When you consider that there are only 34 million Canadians, that means that almost 1-in-3 Canadians are members of Shoppers’ loyalty program, and almost 1-in-2 Canadian women.

Presently, Shoppers plans to grow its square footage at a clip of 8% to 9% with a new distribution center slated to open in 2010 to help support that growth. And that’s really going to be Bang’s merchandising challenge — finding a way to slip one more item into that Shoppers marketbasket in a saturated marketplace. Bang certainly can’t build front-end sales by attracting new customers. There just aren’t that many Canadians who don’t already shop at Shoppers.

For Bang, it’ll be a question of optimizing categorical synergies and in doing so help drive impulse purchases. Similar to Walgreens, Shoppers is on a mission to make a good shopping experience better, and Bang’s expected to help realize that goal.

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