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Kmart, Sears to debut website, mobile enhancements in line with Cyber Monday

BY Allison Cerra

HOFFMAN ESTATES, Ill. — In line with the unveiling of its Cyber Monday offerings, Kmart parent company Sears Holdings announced the debut of enhanced features across its e-commerce and m-commerce platforms.

The deals, which debut on Nov. 28 at midnight (central time), are available across Kmart.com, Sears.com, MyGofer.com, as well as the stores’ mobile applications. Kmart, Sears and MyGofer mobile sites and apps give customers access to millions of products by allowing users to check if the item they want is in stock, buy it online and pick it up in-store. The option is available for the iPhone, Android and other mobile browsers.

Additionally, through the MyGofer service, customers can shop for abundance of items, and in select markets, and have orders delivered to their home or office within the same day.

"We understand that the holidays are a busy time for customers, and Cyber Monday is no exception," said Imran Jooma, SVP and president of marketing, online, and financial services at Sears Holdings. "At Sears, we are offering customers customization — whether they take advantage of our mygofer service for same-day home delivery or help vote for the next special deal via our People’s Pick function — that allow them to not only shop for incredible savings, but have a more enjoyable shopping experience."

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Tops reports Q3 results

BY DSN STAFF

WILLIAMSVILLE, N.Y. — Regional supermarket chain Tops Markets reported a 3.6% increase in net sales for the period ended Oct. 8.

Third-quarter net sales rose $18.7 million to $538.6 million, the retailer said. Supermarket sales (excluding gasoline sales) totaled $491 million, up $7.5 million, or 1.5%, compared with the year-ago period.

“Our strategy to provide our customers with a wide variety of choices and great savings opportunities combined with the successful integration of our Penn traffic acquisition and our focus on operating efficiencies drove our solid sales growth and dramatic increase in operating income in the quarter,” Tops president and CEO Frank Curci said. “Our business continues to improve and customers are responding to our various merchandising initiatives, as well as our store remodel program. Gasoline sales also remain strong with our gas rewards program contributing to brand loyalty and customer retention.”

Tops operates 125 corporate and five franchise locations in the Upstate New York and Northern Pennsylvania regions.

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Deloitte: Majority of consumers plan to shop in stores, online during Thanksgiving weekend

BY Allison Cerra

NEW YORK — Most consumers have their wallets ready for Thanksgiving weekend and are armed with plans to spend an average of $224, according to Deloitte’s pre-Thanksgiving shopping survey.

In its latest poll of 1,000 consumers, Deloitte found that 51% plan to shop in stores or online over the holiday weekend, with 17% planning to shop in stores on Thanksgiving Day and 66% planning to shop in stores on Black Friday. Among those planning to shop online, 26% said they plan to shop online on Thanksgiving, 50% said they plan to shop online on Black Friday and 41% said they plan to shop online on Cyber Monday.

Despite the number of consumers that plan to spend this holiday weekend, nearly 4-out-of-10 shoppers surveyed said they expect better deals will arise later this season, with 39% saying they will hold off spending because they anticipate better promotions. However, 22% said they were more likely to purchase earlier in the holiday season over concerns that merchandise may run out.

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