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Kimberly-Clark issues consumer advisory on certain lots of tampons

BY Antoinette Alexander

DALLAS — Kimberly-Clark has issued a consumer advisory — as a result of suspected criminal activity — regarding a number of defective lots of Kotex Natural Balance Security tampons that may pose public health risks to consumers.

While the health risk to consumers is low, some of these tampons have: Increased levels of bacteria; presence of metallic particles; or imperfect raw materials.

These products were stolen and fraudulently distributed between Oct. 1, 2011, and June 28, 2012. Distribution locations are unknown at this time. The affected lot codes listed below can be found in the red box located on the bottom of the carton.

Impacted Lot Code List:

  • Kotex Natural Balance Regular Absorbency Security tampons (18 count) AC209621X and AC209622X; (36 count) AC209625X;

  • Kotex Natural Balance Super Absorbency Security tampons (36 count) AC127423X, AC209623X, AC209624X;

  • Kotex Natural Balance Super Plus Absorbency Security tampons (18 count) AC127322X, AC127422X, AC213822X, AC213922X, AC214022X and AC214322X; (36 count) AC127424X, AC206824X and AC207824X.

To date, K-C has received no reports of consumer complaints regarding health issues with the product in question. However, the company is encouraging all consumers to check their Kotex Natural Balance Security tampon cartons for any of the above lot codes.

The company is strongly advising consumers that all products with these lots codes should be considered unsafe and not fit for use. Because the cases have left K-C’s authorized supply chain, the company has no knowledge of the product’s current condition. K-C recommends that any consumer experiencing health concerns regarding the use of tampons should immediately cease using the product and contact their physician.

Consumers should contact K-C at 1-877-485-6839 for instructions on where to send the impacted products in return for a full refund. K-C service representatives will be available seven days a week from 7 a.m. to 7 p.m. Central time. Consumers also can get information by visiting Kotex.com or Kimberly-Vlark.com.

As part of K-C’s ongoing brand and consumer protection activities, the company determined that some of the products scheduled for destruction between October 2011 and June 2012 have been offered for sale. An investigation into this activity is ongoing and now involves the criminal investigation division of the Food and Drug Administration. K-C, in conjunction with the FDA, is continuing efforts to recover the impacted tampons.

K-C and the FDA are asking for the public’s help in reporting any information regarding this situation to the FDA’s Office of Criminal Investigations by calling 1-800-521-5783 or by visiting FDA.gov/OCI.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA online at FDA.gov/Safety/MedWatch/HowToReport/default.htm (form available to fax or mail), or call the FDA 1-800-FDA-1088.

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Hain Celestial’s finance chief to retire

BY Allison Cerra

MELVILLE, N.Y. — Hain Celestial announced that EVP and CFO Ira Lamel will retire from the company.

Lamel will remain with Hain Celestial until a successor is named and to ensure an orderly transition, according to the company, which has commenced a global search for Lamel’s replacement. Lamel, 65, joined the company in 2001.

"Working with Ira has been an absolute pleasure. Ira has been a key member of our management team and a valuable adviser," Hain Celestial founder, president and CEO Irwin Simon said. "Ira’s tireless contributions and commitment have been instrumental to the growth of the company. His accomplishments include building a first-rate finance team, working on numerous worldwide acquisitions, facilitating our bank financings and our dealings with the Wall Street investor community including analysts and investors — all actions that have positioned the company for sustainable long-term growth. Ira has been a strong ally for the company, for me, and the rest of the management team. We are all happy for Ira and his family and wish them well."

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Original SoupMan makes national debut

BY Allison Cerra

NEW YORK — SoupMan said it is bringing a line of shelf-stable soups to retailers nationwide.

The company said its The Original SoupMan brand touts four varieties of soups, including lobster bisque, chicken noodle, lentil and tomato bisque. As part of its national debut, SoupMan said it is working with Integrated Marketing Services, which will work as the company’s shopper marketing and retail promotions agency of record. The launch campaign — using in-store efforts, as well as traditional and digital media — will be designed to accelerate consumer trial and purchase of The Original SoupMan in new shelf-stable, eco-friendly cartons.

"We are delighted to be working with IN as we launch our distinctive brand in the soup aisle," SoupMan CEO Arnold Casale said. "We believe the unique relationship between IN and Advantage Sales and Marketing will deliver coordinated customer-centric solutions that will enable The Original SoupMan to have an enormous retail impact on the 2012 and 2013 soup marketing season."

The suggested retail price is $3.79 to $3.99 for a two-serving, 17.3-oz. eco-friendly carton.

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