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‘It’s not too late to get a flu shot,’ Walgreens, Chicago Health System tell patients

BY Michael Johnsen

DEERFIELD, Ill. — Walgreens and the Chicago Health System on Tuesday reminded CHS patients who were given a flu shot voucher from Walgreens to redeem the voucher by the end of the month and help increase flu vaccination rates throughout the Chicagoland area. Through this program, the health system distributed approximately 25,000 vouchers in January to CHS patients who had not received the vaccination.

“While we have experienced a fairly mild winter, the flu virus is always unpredictable and can peak at any time,” said Ron Weinert, Walgreens VP health systems services. “We want to encourage patients to get a flu shot before their voucher expires as a simple way to protect yourself, your family and community. Our goal is to provide greater access to health care services like immunizations while lowering overall healthcare costs and this program is one way we can help do that.”

According to the Centers for Disease Control and Prevention, through March 10 the national rate of 2011/2012 influenza-like illness incidence has not yet exceeded the national baseline of 2.4% — the marker that typically defines the beginning and end of a season. However, for the week ending March 10 Illinois reported moderate ILI activity and neighboring state Missouri reported a high level of ILI activity.


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Sam’s Club leads in customer loyalty rankings

BY Marianne Wilson

WABAN, Mass. — Sam’s Club has the most loyal customers, according to a new study by the Temkin Group. The report, "2012 Temkin Loyalty Ratings," rated the loyalty that consumers have to 206 large companies across 18 industries.

Only seven companies earned "very strong" loyalty ratings. In addition to the retailers listed above, credit unions and USAA earned the distinction. Sam’s Club had the most loyal customers across all industries, with a loyalty rating of 65%.

Supermarkets, retailers, and fast food chains are the top three industries, with an average loyalty rating of "strong." At the bottom of the ratings: TV and Internet service providers.

The survey examined three components of loyalty, including:

  • Likelihood of consumers to recommend companies;

  • Reluctance of consumers to switch business away from companies; and

  • Willingness to consumers to purchase additional products and services from companies.

Here’s how some of the top U.S. retailers ranked on this year’s survey:

  • Sam’s Club: 65%, which ranked No. 1 in customer loyalty,

  • Publix: 62%, which earned the No. 4 spot;

  • Amazon.com: 61%, which ranked No. 5;

  • H-E-B: 60%, which ranked No. 7;

  • Target: 59%, which ranked No. 8;

  • ShopRite and Hy-Vee both tied for the No. 12 spot with 58%;

  • Winn-Dixie and Kroger tied at No. 16 with 57%;

  • Walgreens: 56%, which ranked No. 21;

  • CVS, Costco and Giant Eagle ranked No. 22 at 55%; and

  • Whole Foods Market and BJ’s Wholesale Club both earned the No. 25 spot with 54%.

Click here to view the complete rankings.

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LarPJ says:
Mar-22-2012 11:43 pm

As far as I can tell, Sam's is the only retailer in the top 10 that requires a membership fee to shop there, which skews the comparison. Obviously, if you're willing to pony up for the opportunity to shop somewhere you'd better be sold on the concept.

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Weis rolls out mobile app, refreshes blog

BY Allison Cerra

SUNBURY, Pa. — Weis Markets is expanding its presence in the digital space.

The company earlier this month launched a free mobile application, which allows customers to view its weekly circulars and compile detailed shopping lists on their iPhone and Android smartphones. Settings for the app can be customized so customers can view weekly circular specials at their local store and lists can be synchronized between the list on their device and their list on WeisMarkets.com. Additional features include:

  • Automatic pricing updates every Sunday;

  • Simple navigation;

  • Allows customers to view products to build a list quickly and browse circular specials;

  • Pre-loads product photos to make it easy to find items on the shelf;

  • Automatically puts customer items in categories for easy in-store use;

  • Allows customers to add any item with the text option; and

  • Allows customers to email their list and task someone else to do their shopping.

In addition to the app, the company also has debuted a new blog on its website. The blog, which can be accessed here, provides "[information] on healthy living, sustainability, new products and company news," according to one of the retailer’s Twitter posts. It also touts the slogan, "it’s in the bag … an unmistakably Weis blog on food and life."

The rollouts follow last year’s launch of the retailer’s new social media aggregator, which compiles all of Weis’ official social media outlets into a single, easy-to-read page.

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