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IBM: Cyber Monday sales to hit record numbers

BY Marianne Wilson

NEW YORK – Cyber Monday online sales were 17.5% over the same period last year as of 6 p.m. EST on Monday, according to IBM Digital Analytics Benchmark.

Mobile traffic accounted for 29.4% of all online traffic, up almost 62% compared to the same period last year.

In other findings from IBM:

  • Smartphones drove 20.2% of all online traffic compared to tablets at 9.2%, making it the browsing device of choice.
  • When it comes to making the sale, tablets drove 9.6% of all online sales, more than one and a half times that of smartphones, which accounted for 5.9%.
  • Tablet users also averaged $129.82 per order, versus smartphone users, who averaged $112.34 per order.
  • Shoppers referred from Facebook averaged $97.46 per order, versus Pinterest referrals, which drove $91.53 per order. Facebook referrals converted sales at the same rate as Pinterest referrals.

 

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Ahold USA CFO steps down

BY Alaric DeArment

CARLISLE, Pa. – Paula Price is stepping down as Ahold USA’s EVP and CFO, the supermarket operator said Tuesday.

Ahold USA – a subsidiary of Netherlands-based Royal Ahold and owner of the Stop & Shop, Giant Food Stores of Carlisle, Pa., and Giant Food of Landover, Md., banners, as well as online grocer Peapod – said that current SVP business planning and performance Dan Sullivan would become the new EVP and CFO, effective Jan. 1. Sullivan will report to COO James McCann.

Price has worked with Ahold for nearly five years, but has decided to take her career "in a new direction," the company said. She will also pursue further corporate board roles to complement her existing corporate and non-profit board positions.

"I want to thank Paula for her many contributions to Ahold USA," McCann said. "During her tenure, Paula transformed Ahold USA’s financial organization and led programs that delivered hundreds of millions of cost savings and helped to build a strong foundation for our future."

Sullivan has worked with Ahold since 2010, having previously served as CFO and operating officer and SVP strategy for Heineken USA.

 

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The Exchange taps Air Force Lt. Gen. Samuel Cox as chairman

BY Michael Johnsen

DALLAS – The Army & Air Force Exchange Service on Monday announced that Lt. Gen. Samuel Cox will serve as the chairman of the Exchange board of directors, effective Dec. 2.

Lt. Gen. Cox, who was confirmed by the U.S. Senate as the Air Force deputy chief of staff for Manpower, Personnel and Services on Nov. 5, will replace Lt. Gen. Darrell Jones, who served as chairman of the Exchange board of directors since April 2013 and retired from the Air Force on Nov. 21.

As deputy chief of staff for Manpower, Personnel and Services, Headquarters U.S. Air Force, General Cox serves as the senior Air Force officer responsible for comprehensive plans and policies covering all life cycles of military and civilian personnel management.

Prior to his current assignment, Lt. Gen. Cox was director of operations and plans, United States Transportation Command, Scott Air Force Base, Ill. He was responsible for directing the deployment of forces and the distribution of supplies and equipment for humanitarian, peacetime and wartime operations for the Department of Defense, including joint training, exercises and war planning.

 

 

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