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Hamacher’s Dave Wendland to moderate DSN Diabetes & Chronic Care Roundtable for 10th-consecutive year

BY Alaric DeArment

WAUKESHA, Wis. — Hamacher Resource Group VP Dave Wendland is moderating Drug Store News‘ Diabetes & Chronic Care Roundtable for the 10th-consecutive year, the company said Tuesday.

The roundtable, part of the DSN Industry Issues Summit, will take place on Dec. 3 at the New York Athletic Club in New York and include participants like Walgreens, Thrifty-White, Costco, H-E-B, Ahold, Kerr Drug, AmerisourceBergen and McKesson/Health Mart, as well as numerous suppliers.

"Dave has done a fabulous job in moderating our annual event," DSN publisher Wayne Bennett said. "He keeps the discussion lively and on point and is very well-informed on the trends, topics and opportunities that drive the diabetes care category forward at retail."

Wendland also looks forward to what Hamacher called a diverse discussion that will explore how the retail pharmacy industry can help patients manage serious health conditions.

"More so than ever, pharmacies need to be part of the adherence equation," Wendland said. "In addition to discussing ideas that can improve patient outcomes, I will put a spotlight on several innovative programs that are making a difference to diabetes patients. When retailers and suppliers work together, there is a much better chance of success. With everyone’s input, more robust, comprehensive programs can be created and executed, providing the best in patient care."

 

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Logitech launches iPad Air accessories line

BY Alaric DeArment

NEWARK, Calif. — Logitech has introduced a line of accessories for Apple’s new iPad Air, the electronics maker said.

The line includes the FabricSkin Keyboard Folio, the Ultrathin Keyboard Cover, the Ultrathin Keyboard Folio and the Folio Protective Case, all designed to protect against bumps, scratches and spills while remaining thin and light.

"We’ve carefully designed these new products to perfectly complement the aesthetics of the new thinner and lighter iPad Air," Logitech VP and general manager of mobility Mike Culver said. "From integrating a comfortable view stand in our folios to delivering Logitech’s superior typing experience in our keyboard products, we’ve paid close attention to every product detail in this lineup."

The accessories range in price from $49.99 to $149.99.

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Nearly one-third of consumers cite privacy as concern in loyalty programs

BY Alaric DeArment

CHICAGO — A growing number of consumers are concerned about their privacy when they sign up for loyalty card programs, according to a new survey.

Market research firm Mintel found that 32% of Americans believe the privacy of their personal information is an important attribute of a loyalty program, and one-tenth or more express frustration or dissatisfaction with too much personal information being requested during enrollment and lack of control over the privacy of their information. The report was based on a survey of 2,000 adults.

More than half of respondents cited ease of redeeming rewards, ease of earning points and monetary rewards as factors that made loyalty programs attractive. Meanwhile, 36% found access to exclusive deals and coupons attractive, and 22% sought easy enrollment options.

"Reassurance of privacy is undoubtedly a key strategic tool in loyalty program engagement, but there is a paradox at play here between personalization and privacy," Mintel retail and technology analyst Ika Erwina said. "Ironically, even though loyalty program members crave a more personalized, relevant experience, they also show concern about sharing the information required to enable the retailer to deliver on this desire."

About 16% of participants in loyalty programs say their programs are less tailored toward their shopping habits, with 20% of millennials saying so.

"Age is strongly related to the type of loyalty program in which people belong," Erwina said. "While supermarket loyalty program memberships are likely to be cited by individuals ages 35 years and older, 18-year-olds to 34-year-olds tend to enroll in food service, mass merchandiser, online retailer, convenience stores or fuel or dollar discount store programs."

Erwina also said club store memberships were popular among younger people and suggested that retailers incorporate social issues into programs to improve awareness and participation.

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