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Family Dollar overhauls store network with Interface Security Systems

BY Dan Berthiaume

CHARLOTTE, N.C. — Family Dollar is overhauling its store network. The retailer has selected Interface Security Systems Holdings Inc. as its IP managed service provider across its entire retail platform.

Family Dollar recently completed a major initiative to modernize and refresh critical technology in each of its stores. The technology makeover, or Flat Rate Managed Service Project, was launched in collaboration with Interface in July 2014 and is scheduled for completion by May 2015.

Interface will provide each Family Dollar store with a bundle of IP-based managed services, including secure Internet connections, cellular network backup, Voice over Internet Protocol ("VoIP") phone services, in-store wireless ("WiFi"), PCI security services, physical alarm systems with failover and video verification integrated with existing video surveillance systems.

Interface is actively installing a prefabricated and pretested cabinet that houses key hardware components at each Family Dollar store, simplifying deployment and ongoing maintenance. All IP-based managed services will be continuously monitored from Interface's secure operations centers to achieve optimum performance and ensure service level commitments.

"Ultimately, every store will be equipped with a security system enhanced with video verification where there is a DVR system,” said Josh Jewett, CIO of Family Dollar. “On the data side, we've quintupled the guaranteed network download speed. For redundancy, each of our stores will now have a 4G cellular backup (Internet connection), and we will also have WiFi to support iPhones and iPads, which is a boon to our store and district managers."

Jewett also said using VoIP will save money by eliminating the need to pay for voice and data separately.

 

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U.S. manufacturing on the agenda in Bentonville

BY Mike Troy

BENTONVILLE, Ark. — Walmart VP of U.S. Manufacturing Cindi Marsiglio is scheduled to provide an update on the retailer’s $250 billion domestic sourcing commitment at an event later this month.

Marsiglio is scheduled to speak at 7 a.m., March 19, at an event sponsored by Doing Business in Bentonville at the John Q Hammons Center in Rogers, Ark. The organization, known as DBB locally, regularly holds events at which top Walmart executives share updates and insights on key initiatives and working effectively with the company.

Marsiglio is expected to address Walmart's progress to date against its $250 billion commitment towards additional U.S. manufacturing, including some of the headwinds and tailwinds the company is facing. In addition, she plans to shed light on Walmart's strategy of enabling merchants and suppliers and provide details about how the U.S. manufacturing team is structured, available supplier resources and an upcoming event on July 7 called Open Call. The first Open Call event was held last year and gave suppliers and opportunity to present domestically source products to Walmart merchants.

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P&G debuts new formula for HE appliances

BY Ryan Chavis

CINCINNATI — Procter and Gamble’s Fabric Care division is incorporating an HE Turbo Clean formula to help consumers get the best results from high-efficiency washing machines. The formula is now available in Tide liquid detergent, Tide Pods pacs and Tide powder formula, the company said.

When consumers purchase HE appliances with the goal of saving resources, they often use the wrong detergent or an incorrect amount. This proves counterproductive, as it can add significant time to the wash cycle and also can impact cleaning results, according to P&G.  

The products are available nationwide with suggested retail prices that range from $7.99 to $15.99.

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