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BioScrip to acquire CarePoint Partners for $223 million

BY Alaric DeArment

ELMSFORD, N.Y. — BioScrip will acquire a Cincinnati-based home infusion company for $223 million, BioScrip said Monday.

BioScrip, an Elmsford, N.Y.-based specialty pharmacy provider, said the acquisition of CarePoint Partners Holdings would complement its business, as both companies are providers of home-infusion services. CarePoint Partners is expected to generate about $160 million in annual sales and serves about 20,500 patients each year, with 28 sites in nine states on the East Coast and Gulf Coast regions. Combined, the two companies will serve about 100,000 patients.

"CarePoint Partners is a highly regarded infusion company with a national reputation for clinical excellence, high-quality customer service and superior patient care," BioScrip president and CEO Rick Smith said. "With its strong clinical capabilities, CarePoint Partners has delivered consistent, long-term growth and is now one of the 10 largest home infusion companies."

 

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Survey: Retailers ready to spend on technology, expansion, branding to drive growth

BY Antoinette Alexander

NEW YORK — Retailers are increasingly recognizing that technology is key to driving growth and bolstering customer engagement, and research suggests that companies take an omnichannel approach to reach shoppers in today’s challenging environment plagued by changing consumer confidence and high national unemployment rates, according to recent research.

According to the 2013 Retail Outlook Survey by KPMG LLP, the U.S. audit, tax and advisory firm, retail executives say they will be investing capital to spur growth, with an emphasis on expansion and enhanced technology,

"Technology is paramount to driving growth and enhancing customer engagement for retailers," stated Mark Larson, KPMG global retail leader. "With consumer behavior, spending and demographic profiles changing rapidly, it is absolutely critical that companies take an omnichannel approach to engage consumers, utilizing all the platforms at their disposal, including brick and mortar, online and mobile."

Most executives (85%) expect capital spending will increase or remain the same over the next year. When asked where they will increase spending most, executives most frequently cited geographic expansion (61%), information technology (40%), and advertising and marketing/branding (24%).

When asked which technology-related trends are having a significant impact on retail businesses, executives most frequently cited social media (71%), mobile and online shopping (52%), and mobile and online promotions and coupons (51%). In addition, the 71% of executives who say their companies are using social media to reach more customers and explore new ways of doing business is up significantly from 58% in last year’s survey.  

Data and analytics is also a tremendous opportunity for retailers, according to the research. In fact, when asked about how their companies are leveraging data, executives most frequently cited that data analytics plays a key role in helping provide customer insight (72%), as well as in the areas of brand and product management (67%) and pricing decisions (56%). Executives also say they use data to drive operational excellence and actionable insights (50%), and acquire customers (36%). However, a gap exists between this opportunity and retailers’ ability to realize it, as 43% of respondents rate their companies’ data analytics literacy as only average.

"A key to success will be investing in technology to harness the vast amounts of structured data that reside in a company as well as the unstructured data online and in social media," added Larson. "That data can drive the insights that will allow retailers to interact with consumers more effectively and capture more ‘wallet-share’, as well as identify new markets, new strategies and new operating models to generate growth and profitability."

On the topic of cloud computing, more than two-thirds (68%) indicate they have adopted, or plan to adopt, cloud technologies into their business strategies and operations. In addition, the 2013 survey shows significant change in how executives view the impact of cloud computing on their business models and operations. Thirty-seven percent indicate cloud will provide management with greater transparency on transactions and 31% say it will reduce costs, up from 11% and 14%, respectively, in 2012.

Regulation and legislation


Despite the positive outlook on innovative use of technology-related trends on the industry, retail executives are increasingly concerned with the impact of government on their businesses. Thirty percent of respondents cite increased government regulation as a major factor hindering industry growth, nearly double from the 16% reported in the 2012 survey.

Furthermore, in addressing barriers to company growth, 22% of respondents indicate regulatory and legislative pressures and increased taxation as top of mind, both increases from last year’s results of 15% and 19%, respectively. In addition, when asked what poses a major threat to their business model, 42% cited political/regulatory uncertainty.

To that extent, most retail executives say their organizations are most focused on regulatory issues around healthcare reform (54%) and labor/immigration laws (41%). Despite these challenges, 89% of respondents believe their company is somewhat (60%) or very (29%) prepared to manage the impact of public policy and regulatory change. When asked to identify existing challenges preventing the adoption of a formal risk policy, 39% of respondents indicate culture and behavior as significant obstacles, process integration/efficiency of operations (24%), clearly defined roles and responsibilities (23%), and shared resources across the organization (21%).

Revenue and industry outlook


In the 2013 survey, nearly three-quarters of executives report increased revenue over 2012, up nine points from the previous year. Furthermore, 85% of retail executives indicate the retail industry will see growth in the coming year, however, of those, 74% point to only modest gains of 5% or less.

Nearly three-quarters of respondents expect retaining (37%) and adding customers (35%) as key growth drivers, followed by improving economic conditions (29%) and innovative merchandising strategies (26%). More than half (58%) identify decreased consumer confidence as the highest factor hindering growth, followed by high national unemployment rates (45%), and increased government regulation (30%).


Are you a nurse practitioner or physician’s assistant? Join our Facebook group to get all the latest news dedicated to delivering healthcare services to patients in retail pharmacy clinics.

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GMDC congratulates Top 10 Showcase products from HBW13 conference

BY Jason Owen

SAN ANTONIO — During the 2013 HBW conference held in San Antonio, from May 31 to June 3, one of the most anticipated events by attendees was The Showcase. The Showcase venue gave suppliers an opportunity to highlight their innovative new products or packaging to retailers and wholesalers attending the event. The Showcase also offered an opportunity to present any type of merchandising vehicle available to display their products: floor or counter-top displays, pallet programs, clip strips, wing panels and others, as well as single retail Items. Every retailer and wholesaler attending the conference had a pre-scheduled appointment to view The Showcase.

"The GMDC event exceeds my expectations each year. As a returning supplier company, I’ve experienced first-hand how the showcase is a strong marketing vehicle that gives my company and its products exposure to executive and buyers in the retail world. Our company is definitely looking forward to the next HBW Conference in the Spring of 2014," said Bob Burkland, national sales manager, M Z Berger, which came in at No. 1 with its Monsters University 3-in-1 kids bath products.

Suppliers were able to receive immediate feedback from retail and wholesale activity inside The Showcase via email when their product was scanned. The Showcase offered suppliers an enhanced way to add value to their meetings at the conference while increasing potential for additional on-site appointments, and securing follow-up discussions after the conference. GMDC held two Showcase Receptions during the conference where retailer, wholesalers and suppliers were able to walk through the Showcase room at the same time. The reception allowed all participants an opportunity to interact with each other face-to-face in a casual setting. The most valued moments during The Showcase were the ability for the retailer and wholesalers to ask questions about the product while standing directly in front of the display with the suppliers.

"This was the first GMDC conference we’ve attended, and we could not have asked for better results. Our new line of seriously friendly oral care products were marketed well. The level of service, tools, venue and accommodations during the event were terrific, which helped make our meetings and experience even more successful. We are proud that our new Hello brand was one of the top scanned products with retailers. We will be using GMDC conferences in the future to showcase further outrageously disruptive innovation." said John Ende, SVP sales, Hello Products.

The Top 10 companies consecutively were: M Z Berger, JR Watkins Naturals, Hello Products, Rich Brands (Vitabath), Beauty 21 LA Colors, Brush Buddies, EOS Products LLC, Cashco Distributors, Inc., Nature’s Baby Organics, and Smith & Vandiver. To view the Top 10 products, visit the GMDC website.


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