As health insurers continue to work closer with retailers to improve access to patient care, UnitedHealthcare is among a handful of companies at the forefront of this increasingly collaborative approach.
Walmart Pharmacy & Business News
As critics of the Affordable Care Act continue to grumble about how the law has adversely affected much of the nation’s healthcare system, consultant and Foundation for Health Smart Consumers fellow Mike Tarino said that giving people more control over how their healthcare dollars are spent could help quiet the critics and put what many see as a failing reform plan back on track.
Successfully offering consumer-centric health care requires a multi-pronged approach that meets the needs of a wide variety of customer groups, Aetna senior director of consumer initiatives Christina Speck stressed at the recent Retail Health Summit.
Panel of managed care executives, anchored by Walmart VP health and wellness transformation Marcus Osborne, share how their companies are expanding their reach and making healthcare delivery more convenient and efficient at a one-day thought leadership event co-hosted by Drug Store News and Mack Elevation Forum in mid-June in Bentonville, Ark.
At Abbott Nutrition, “it all starts with consumer empathy,” the company’s director of insights, innovation and brand strategy, Surya Menon, told attendees at the Retail Health Summit.
One of the biggest impacts of technology among a potentially unexpected group of consumers is its ability to empower baby boomers to be independent for longer, according to Pfizer Consumer Healthcare senior director disruptive innovation wellness Rimma Fehling.
The keys to providing an omnichannel experience are being able to provide customers with consistency and a clear value, according to Procter & Gamble’s associate director of brand marketing for personal health care, Phil McWaters, at the Retail Health Summit in June.
As the company behind Purell hand sanitizer, Gojo’s “big, hairy, audacious goal,” as described by the company’s VP hygiene sciences and public health advancements Jim Arbogast, is to “bring well-being to 1 billion people every day.”
With the array of products that consumers have in front of them at any given time, the trick is to provide “an interaction and the opportunity to understand what you don’t know,” DeVilbiss Healthcare's SVP product management David Cohon said during June's Retail Health Summit.