Walgreens looks to 'enhance the customer experience' with CCR rollout (Part 1)

Walgreens’ Customer Centric Retailing effort is aimed at aligning the chain’s mix with what its customers really want from the stores; eliminating hundreds of redundant, slow-turning SKUs; and boosting front-end productivity. Among emerging areas of opportunity in CCR stores are enhanced beer and wine selections, expanded fresh food assortments, a beauty aisle makeover and more private-brand items. More than 2,100 Walgreens stores already have been transformed to CCR stores, including this store in Atlanta.

Click here to see the Walgreens Annual Report.