October 22, 2013

DSN recently sat down with Kerr Drug's Tony Civello to talk about how, like Walgreens — which announced last month that it would acquire the Carolina regional chain — Kerr Drug has really helped to transform the role of the pharmacist in the markets it serves.

October 17, 2013

Fifteen years of ExtraCare data is influencing everything from how the company builds stores to how it communicates with customers.

October 15, 2013

The research firm IHS predicts that 1.8 million people will access health and wellness care via electronic and video links by 2017, and the Department of Health and Human Services showed its commitment to telehealth in September by donating $5.3 million to set it up in rural areas. Meanwhile, drug store chains like Rite Aid and Thrifty White have been making investments of their own. On Oct. 9, services provider MDLive announced that it appointed Travis Stork, co-host of the Emmy award-winning CBS series "The Doctors," to its medical advisory board. Stork recently took the time to talk to DSN about telehealth and what it means for pharmacy retailers.

October 2, 2013

Secret-keeping in business is no joke, according to Hamacher Resource Group's Dave Wendland. According to Symantec, theft and misappropriation of trade secrets, customer lists and other intellectual assets is estimated to cost U.S. businesses $250 billion annually.

October 1, 2013

With the Shopper Marketing Expo quickly approaching, taking place Oct. 8 to 10 in Chicago, the Path to Purchase Institute is offering a preview of some key educational seminars for attendees.

September 24, 2013

The healthcare industry has always had its fair share of buzz words and the pharmacy sector is no exception, said Emdeon's Kevin Mahoney. Medication synchronization, outcomes, clinical services, medication therapy management, accountable care organizations… our conferences and publications are full of experts discussing how pharmacies can successfully participate in these new opportunities. What I find to be so interesting in this new crop of go-to phrases is they all really boil down to one common element and that is patient care.

September 23, 2013

With the Shopper Marketing Expo quickly approaching, taking place Oct. 8 to 10 in Chicago, the Path to Purchase Institute is offering a preview of some key educational seminars for attendees.

September 19, 2013

Illustrating the important role that pharmacy technicians play within the industry, a recent survey found that most technicians are interacting with more than 30 patients a day, often fielding questions about OTC products and chronic diseases.

September 18, 2013

In May, DSN Collaborative Care in conjunction with the Convenient Care Association co-hosted a special CEO and Leadership Panel discussion as part of the sixth annual Retail Clinician Education Congress.

September 18, 2013

DSN sat down with Jim Griffiths, VP scientific and international affairs for the Council for Responsible Nutrition, to talk about what CRN is doing to support supplementation across the globe. "Every single CRN/CRN International member is either a multinational or wants to be a multinational," Griffiths said, explaining the importance in having a worldwide perspective. "[And many local] manufacturers rely on ingredients, many of which are coming from global sources."

September 16, 2013

DSN visited with Mike Greene, VP government relations for the Council for Responsible Nutrition, to talk about the role one of the leading VMS associations plays on Capitol Hill. "[Right now], the new dietary ingredients issue is one of the core issues that needs to be addressed," Greene said. "When I'm on Capitol Hill and talking about NDIs, I typically talk about it as the last piece of the puzzle that is the Dietary Supplement Health and Education Act."

September 11, 2013

Drug Store News sat down with Duffy MacKay, VP scientific and regulatory affairs for the Council for Responsible Nutrition, recently to discuss the science behind the supplements. "One of the big challenges in nutrition research, is the fact that the standard is a drug research model," MacKay noted. "There are several realities within nutrition science that don't lend themselves to be studied in the classic drug model."

September 11, 2013

As I look around my part of the country, I can’t help but notice that leaves are starting to change colors, football fans of all flavors are gearing up for competition and pharmacies are stocked up with flu vaccine – ready to begin administration of the annual flu shots.

September 9, 2013

The Drug Store News Group recently spoke with Judy Blatman, SVP communications for the Council for Responsible Nutrition, to discuss the communication and advocacy roles CRN conducts on behalf of the industry. "It's important that whatever we do defines a responsible industry," Blatman said. "And so we work on initiatives that put us front and center with the media, [making] us a respected voice in the scientific community, on Capitol Hill and in the international arena."

August 27, 2013

How can retail pharmacy play a greater role in battling the nation's prescription drug abuse epidemic? Data. To shed light on how CVS Caremark tapped its extensive prescribing database to identify signs of potential inappropriate prescribing, CVS Caremark¹s Troy Brennan talked with DSN about the program and the ongoing efforts to combat prescription drug abuse.

August 20, 2013

A pair of pharmacists from Whitsett, N.C., were the winners of a special text-to-vote competition to highlight independent pharmacy best practices at the Cardinal Health 2013 Retail Business Conference.

August 5, 2013

David Houle sometimes brings up a quote from the famed cyberpunk fiction author William Gibson: "The future is already here. It just hasn't been evenly distributed yet." Houle recently talked with DSN about how this applies to health care, noting that "We won't call it health care. We'll call it health management."

August 5, 2013

Rob Hooper, national sales manager for OTC with Actavis Pharmaceutical, sat down with DSN to discuss how Actavis is preparing for the inaugural NACDS Total Store Expo. Actavis Pharmaceutical, one of the leaders in the OTC private label industry and recently acquired by Watson Pharmaceutical, plans to leverage its extensive experience within the prescription medicine business to offer best-in-class options across store brand products.

August 5, 2013

As drug store chains like Walgreens, Duane Reade, Rite Aid and Bartell Drugs — not to mention a few independents as well — go upscale, one of the noticeable changes they make is to the beauty department. But a key element, beauty futurist Jeanine Recckio told DSN, is "retailtainment." In other words, beauty should be fun, and as more pharmacy retailers understand that, the line that divides their beauty departments from those of specialty and department stores will become increasingly thin.

August 5, 2013

Martha Stewart characterized the aging of America as a “silver tsunami” that will have older Americans surfing the web for all things health and wellness in this exclusive interview with DSN. Fresh from publishing “Living the Good Long Life,” Stewart has partnered with Inergetics on her own line of supplements at the inaugural NACDS Total Store Expo. Listen in as she provides her take on realizing a healthy lifestyle.

August 5, 2013

Sandra Canally, president and founder of the Compliance Team, one of 10 CMS-approved agencies to accredit all DMEPOS, sat down with DSN to discuss the business of diabetes supplies and durable medical equipment and why this is still a sound business opportunity for independents and regional operators to pursue.

August 5, 2013

As younger generations and even older people become more wired - and wireless - they will demand greater convenience in how they get their products. As an example of things to come, Doug Stephens tested eBay Now, a service from the online retailer that allows somebody to order an item with a mobile device and have it delivered anywhere, whether it's a permanent address or — as Stephens found — a park bench. Stephens is currently working on a TV series about the future of retail.

August 5, 2013

Can one of the nation’s premier specialty pharmacies maintain its focus on each patient it serves while simultaneously smashing its own growth records and reaching national power-player status in the rarified world of specialized medication services?

August 5, 2013

So is it true that all leaders have vision? Or put another way, can leaders be effective without vision? asks Dave Wendland, VP of Hamacher Resource Group. My instincts suggest that a prerequisite to effective leadership is the ability to create and ignite vision.