July 16, 2013

AccentHealth's Dan Stone and PatientPoint's Tom McGuinness, co-founders of the Point of Care Communication Council, sat down with DSN before the group's inaugural meeting. The new association couldn't have come at a better time as healthcare providers look forward to the kind of outcomes-based medicine practice that will be driven by the Jan. 1, 2014 implementation of the Patient Protection and Affordable Care Act. Because in an effort to achieve those better outcomes at the patient level, practitioners will need more health information at the point of care.

July 11, 2013

Gabe Trahan, NCPA senior director of store operations and marketing, sometimes wears red sneakers when he speaks to an audience to drive home an idea: It may be comfortable to you, the owner, but to the audience or customer, those red sneakers detract from the overall experience. Listen in as DSN talks with Trahan about the red sneakers many independent operators have across their front-end.

July 10, 2013

Since the relaunch of the Health Mart franchise in 2005, Health Mart’s road to success has shifted into high gear. Today, Health Mart continues to serve as a key to better pharmacy health with its enhanced suite of tools, resources and solutions to ensure that its members can continue to compete and thrive in the ever-evolving landscape of retail pharmacy.

July 10, 2013

DSN had the opportunity to speak with Christian Tadrus, who has been the pharmacist at Sam’s Health Mart in the Colombia, Mo. area, since 1997. Tadrus, a member of McKesson’s Sponsored Clinical Services pharmacy network, participates in a number of adherence support programs, including the award-winning Pharmacy Intervention adherence coaching program, StudyLink patient recruitment for clinical trials program, and the RxRapid Response pharmacist survey program.

July 9, 2013

Office-supply chain Staples has unveiled a new omnichannel concept store. The company has opened two smaller footprint stores in Norwood, Mass., and Dover, Del., that feature touchscreen kiosks that allow customers to order more than 100,000 items.

July 8, 2013

Innovation EVP global business development, Doyle Jensen, explained, there are a lot of services that help retailers improve the customer experience at the front-end of the store, but not enough focused on patient engagement at the pharmacy counter. That was the motivation behind the launch of Pharmacy Intelligence, Innovation’s technology solution that enables retailers to measure the impact an investment in new pharmacy technology will have before ever committing to it, Jensen told DSNTV in a recent edition of DSN Executive Viewpoints.

July 8, 2013

Consumers have access to more information than ever before, and that creates a new challenge for brands today, Thomas “TJ” Higgins, president, U.S., Pfizer Consumer Healthcare told DSNtv in a special edition of DSN Executive Viewpoints. “The pressure is on our brand teams today to get more information [to the consumer]. We have to get more specific; more personalized."

June 27, 2013

Desloge, Mo.-based Parkland Health Mart Pharmacy was honored with the 2013 Pharmacy of the Year Award by McKesson Corporation in Las Vegas, Thursday, at the Venetian Casino and Resort, as part of the wholesaler’s annual McKesson ideaShare conference.

June 26, 2013

The biggest challenge — and opportunity — facing retailers and suppliers today is partnering together to better understand consumer needs to grow existing categories and create entirely new ones, Jim Flannery, director of global business development for Procter & Gamble told DSNTV in a special edition of DSN Executive Viewpoints.

June 26, 2013

Marketing and media firm InterQuantum is launching a dietary supplement line from Kowa Health Care. DSN talked with InterQuantum’s Anthony Raissen about the company’s 2013 launch plans.

June 17, 2013

The Pharmacy of the Year Awards presentation is always a highly anticipated part of the program at McKesson ideaShare, honoring independent pharmacy owners for driving growth and improvements both in their businesses and in the lives of their patients.

May 29, 2013

DSNTV recently interviewed Walgreens DVP of category strategy, innovation and space management Beth Stiller at the company's Bucktown/Wicker Park flagship store in Chicago for a Virtual Store Tour segment focused on Walgreens’ key strategy in such core categories as health and beauty, and how it plays out in its flagship stores.

May 17, 2013

With a little more than three months to go before the start of the first NACDS Total Store Expo show, which replaces its Marketplace, Pharmacy and Technology, and Supply Chain conferences, DSNTV caught up with the NACDS president and CEO Steve Anderson to talk about the biggest challenges facing the industry as the association celebrates its 80th anniversary.

May 6, 2013

Boiron owner Michèle Boiron flew over from France in April to host a pair of lectures on the benefits of homeopathy. The brand is celebrating 30 years in the United States. In that time, Boiron has carved out a big niche with its Oscillococcinum flu treatment. DSN traveled to Philadelphia to meet with Boiron’s owner and discuss how homeopathy is faring in the United States.

May 6, 2013

There is no substitute for the face-to-face counsel of the pharmacist in improving patient adherence — and he’s got the data to prove it. That’s the message Thrifty White president and CEO Bob Narveson had for DSNTV in part two of a frank and broad-ranging interview about the state of the industry, the role community pharmacy can play in healthcare reform and the results of an exciting new study that validates the role companies like his can play to innovate patient care, improve outcomes and lower healthcare costs.

May 2, 2013

DSN caught up with Cigdem Topalli, brand manager for Geritol and Feosol at Meda Consumer Healthcare, to talk about what the company is doing to breathe new life into Geritol — a brand that resonates more with baby boomers — to better appeal to today’s 30-somethings.

May 2, 2013

Which websites, forums and blogs do women turn to when researching health issues online? How could a store better help them with information on women’s health? To get answers to these questions, as well as many others, DSNTV once again took to the streets of Manhattan to speak with women to get their perspectives. “Insights Into Women’s Health Part 2” is the second of a two-part series sponsored by Insight Pharmaceuticals, whose brands include e.p.t and Monistat.

April 16, 2013

This is going to be a big year for community pharmacy, said Thrifty White president and CEO Bob Narveson, as the nation reaches full implementation of the Patient Protection and Affordable Care Act in 2014. “But to be successful, we are going to have to maintain access to those patients,” Narveson told DSNTV last month in a frank and broad-ranging discussion about the state of the industry, the role community pharmacy can play in healthcare reform, and how NACDS member companies like his own are innovating patient care, driving improved outcomes and lowering costs.

April 12, 2013

Westport VP and general manager Paul Hemings spoke with DSN about the company's introduction of Zephrex-D, a meth-resistant pseudoephedrine product, to market. Beyond taking a bite out of the $23.5 billion methamphetamine trade, Hemings discussed the benefits of having Zephrex-D behind the pharmacy counter.

April 12, 2013

Where do women turn for information on more sensitive health topics? Do women believe that men’s health issues get more attention in the media? To get answers to these questions, as well as many others, DSNTV recently took to the streets of Manhattan to speak with women to get their perspectives.

April 10, 2013

DSN recently sat down with Suzanne Hansen, Walgreens group VP pharmacy operations, to discuss the evolution of the business of pharmacy from a dispensing model to a service model, and to tease out how Walgreens is beginning to mold its pharmacy service model into a comprehensive omnichannel offering.

April 2, 2013

DSN caught up with Greg Bradley — president and CEO of Advantage Consumer Healthcare, a full turnkey solution center for over-the-counter medicines reaching the market — for an overview of the new marketing and sales solution company as it has recently brought to market OraSure Technologies' OraQuick Advance, a take-home HIV test kit that the Food and Drug Administration recently approved for the self-care market, and Westport Pharmaceuticals' Zephrex-D, a pseudoephedrine product with a unique point of differentiation.

March 19, 2013

DSN sought out founder and president of UrgentRx Jordan Eisenberg for the details on the company's fast powder OTC treatments as they begin to show up at retailer checkouts nationwide. As a brand offering, it represents a unique delivery format with unique merchandising opportunities.

March 11, 2013

DSN spoke with Nielsen's Reny Diaz to preview a panel discussion at this year's Consumer Healthcare Products Association's Annual Executive Conference. Diaz, joined by Doug Stukenborg of Target and Roberto Ruiz of Univision, will discuss the growing Hispanic consumer demographic and what it means for self-care companies.