November 6, 2012

About two-fifths of pharmacists say they spend more time providing care and support for patients than they did two years ago, according to a new study from a market research and advisory firm.

November 5, 2012

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

October 2, 2012

I was fortunate. I was born into a wonderful family. Each of my four siblings and I have certainly chosen individual paths, but it is amazing how interconnected we remain and how we can still rely on each other when necessary.

October 2, 2012

Smartphone and Internet users actively seek out and prefer to engage with mobile-friendly sites, but such sites must meet certain expectations in order to convert users from visitors to consumers, according to a Google study conducted by independent market research firms Sterling Research and SmithGeiger.

September 25, 2012

The way Walgreens is deploying technology through its stores may be futuristic, but it is no science fiction. It’s real innovation that is helping to drive its total transformation along so many areas of its business — and it’s being produced in real-time.

September 7, 2012

User engagement is critical to driving brand loyalty. Mobile gaming can offer a unique perspective on how consumer packaged goods firms can engage their consumers.

September 6, 2012

Mylan has launched an application version of the reference guide to its drugs, the generic drug maker said Thursday.

September 6, 2012

Walgreens on Thursday announced that customers can begin online enrollment into its new customer loyalty program, Balance Rewards.

August 27, 2012

Mobeam and ProLogic are joining forces to enable the processing of digital coupons on mobile devices.

August 24, 2012

This year’s Olympics coverage on NBC stood in stark contrast to the television network's failed attempt to offer expanded audience choice through their pay-per-view “Triplecast” in 1992. Remember that 20 years ago, NBC aired the Olympics through three pay-per-view channels? Their total number of subscribers, either for a one-day pass or any of the “gold,” “silver” or “bronze” packages probably couldn’t equal even the smallest service area for a major cable company.

August 14, 2012

The National Community Pharmacists Association on Monday made its monthly magazine, America’s Pharmacist, available online and via mobile devices with a newly launched digital edition at Americaspharmacist.net.

August 1, 2012

Take Care Health Systems, which is owned by Walgreens, has launched a pilot program offering patients mobile and online appointment-scheduling services through consumer healthcare application iTriage.

July 20, 2012

Mobile shopping rose in the second quarter while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a new report from IBM.

July 17, 2012

Photo finishing should grow through 2015, even as consumers embrace mobile devices and other means of sharing and viewing their photos, predicted a recent study from InfoTrends.

July 10, 2012

Walgreens on Tuesday extended its innovation in mobile technology with the introduction of a developer portal that allows third-party software developers to integrate the Walgreens QuickPrints software development kit, enabling photo printing directly from iPhone and Android mobile devices.

July 5, 2012

Remember when retail transactions were completed based only on the assortment found within the confines of a brick-and-mortar store? Truth is, we may never return to those days.

June 13, 2012

The market for healthcare-related software apps for use in mobile devices has grown and will continue to grow quickly, according to Kalorama Information report released Tuesday.

May 21, 2012

Smartphones and couponing go hand in hand, according to a new CouponCabin.com survey.

May 16, 2012

Concern over rising fuel prices has eclipsed unemployment — the leading worry since 2009 — as the No. 1 factor that keeps retailers up at night, according to a study released by BDO USA on Monday, though the current uptick in consumer spending somewhat alleviates that concern.

May 3, 2012

More than three-quarters of U.S. smartphone and tablet owners have used their mobile devices for shopping-related activities, according to a recent Nielsen survey.

April 22, 2012

Your store may be turning off potential customers without your even knowing it. Plenty of fully functional stores have this problem. How can you be sure yours isn’t one of them?

March 26, 2012

Retailers that use tablets and other mobile devices in place of cash registers are perceived as being more innovative by mobile shoppers than those that do not, according to the latest AisleBuyer survey.

March 23, 2012

Single Touch Systems has picked a company that distributes prescription discount cards to sponsor the messages it delivers to pharmacy customers.

March 13, 2012

A survey released Monday by PriceGrabber said that 77% of consumers who own a tablet computer use either a tablet or a smartphone to shop.