November 22, 2013

Walgreens on Thursday announced the appointment of Sona Chawla, president of e-commerce, as president of digital and chief marketing officer. In this new role, Chawla will lead a newly created Digital and Marketing Division, establishing a unified and integrated digital, enterprise-wide marketing, and customer loyalty and insights group to advance Walgreens “Well Experience” strategy and vision to be the first choice in health and daily living in America and beyond, Walgreens stated.

Chawla is a brilliant thinker and tech wiz whose e-commerce strategies have helped Walgreens forge new relationships with customers however they engage with Walgreens — now she brings that expertise to a global marketing role for the company at a time when digitization and big data-driven insights are bringing a greater degree of personalization to customer engagement efforts.

November 21, 2013

Walgreens on Thursday announced the appointment of Sona Chawla, president of e-commerce, as president of digital and chief marketing officer.

November 12, 2013

Canadian pharmacy retailer Shoppers Drug Mart posted a 2.4% increase in sales for the third quarter, driven by continued strength in prescription count growth and front-end sales.

November 6, 2013

Online beauty platform has relaunched its site to include Pinterest-like visual features and an e-commerce angle to provide beauty mavens with an easy search and discovery platform.

October 21, 2013

Big Lots has appointed former Kmart executive Andrew Stein as the company's SVP and chief customer officer, as the company focuses more intensely on bolstering its digital footprint.

October 16, 2013

B-leve, a mass market beauty and grooming brand from Topco Associates, has announced the launch of its e-commerce site at

October 14, 2013

The Internet and mobile have transformed consumer shopping behaviors, but in-store shopping still remains important to many consumers, especially when buying cosmetics, apparel, grocery and office supplies, according to a new study from global management consulting firm A.T. Kearney. It is important, however, that retailers strategically assess and recast the role of stores.

October 4, 2013

PFSweb, an international provider of end-to-end e-commerce solutions, has launched a direct-to-consumer e-commerce solution for L'Oréal USA's Clarisonic brand, the company announced.

October 4, 2013

Walgreens president and CEO Greg Wasson and Sona Chawla, Walgreens president e-commerce, on Wednesday made a keynote presentation on the closing day of the Annual Summit 2013 here to talk about the opportunities associated with omnichannel retailing.

October 3, 2013

GNC Holdings on Wednesday announced it has acquired A1 Sports Limited (d.b.a. Discount Supplements), a multi-brand sports nutrition e-commerce retailer in the United Kingdom.

September 4, 2013

Online spending in China is set to bypass the United States this year and double within two years, according to a new study.

August 16, 2013

During the company's second-quarter conference call, Walmart discussed efforts to expand its e-commerce platform as it recently launched a locker test for site-to-store in the Washington, D.C., area.

August 14, 2013

Walgreens announced an enhanced Daily Living business organization with the promotion and leadership expansion of key marketing and merchandising executives.

August 6, 2013

The Army & Air Force Exchange Service announced it has awarded a multi-year contract to SpeedFC to build and maintain an ecommerce platform, replacing a proprietary legacy environment.

June 24, 2013

Beauty retailer Ulta Beauty has appointed former PepsiCo executive Mary Dillon as CEO and a member of the board, effective July 1. Interim CEO Dennis Eck will step down from his role at that time.

June 20, 2013

Walgreens announced on Thursday that its QuickPrints API now gives participants the ability to tap into functionality, enabling app users to produce and send photo books, wall calendars and folded cards for same-day printing at Walgreens.

June 12, 2013

Ulta Beauty is off to a “good start” for 2013 as its net sales rose about 23% during the first quarter, and same-store sales rose 6.7%. Meanwhile, the beauty retailer continues to make progress on both its CEO search and multi-year growth plan.

June 10, 2013

With a striking new pharmacy design and workflow system that pulls the pharmacist out from behind the counter and right into the patient waiting area, the nation’s top pharmacy retailer is helping to drive healthcare reform and the accelerating revolution in pharmacy-based patient care.

April 15, 2013

If any proof was needed of the importance of omnichannel, it can be seen in a new survey of U.S. consumers.

April 8, 2013

Costco Wholesale appears to be eyeing China's online commerce market, according to published reports.

April 3, 2013

Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers. Amazon has been running such a program for a couple of years in a few major cities, including installing the lockers at Rite Aid stores in cities like New York.

March 29, 2013

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

The program has been widely described as an effort by Google to compete with e-commerce giant Amazon, but what sets Google Shopping Express apart is its sourcing partnership with brick-and-mortar retailers, particularly Target, which itself has made significant investments in omnichannel retail, most recently with its purchases of two online cooking-equipment retailers. As a whole slew of developments over the past couple of weeks has shown, omnichannel is becoming a key component of many retailers' business.

March 18, 2013

Walgreens introduced several updates to its mobile app, most notably the ability to print from Instagram, as well as upload more than five pictures simultaneously for in-store prints.

March 15, 2013

Ulta Beauty posted a “strong” fourth quarter and is going forward with plans to invest in several areas of the business, including the expansion of its Clinique boutiques.