March 29, 2013

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

The program has been widely described as an effort by Google to compete with e-commerce giant Amazon, but what sets Google Shopping Express apart is its sourcing partnership with brick-and-mortar retailers, particularly Target, which itself has made significant investments in omnichannel retail, most recently with its purchases of two online cooking-equipment retailers. As a whole slew of developments over the past couple of weeks has shown, omnichannel is becoming a key component of many retailers' business.

March 18, 2013

Walgreens introduced several updates to its mobile app, most notably the ability to print from Instagram, as well as upload more than five pictures simultaneously for in-store prints.

March 15, 2013

Ulta Beauty posted a “strong” fourth quarter and is going forward with plans to invest in several areas of the business, including the expansion of its Clinique boutiques.

February 25, 2013

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

February 15, 2013

Despite the backdrop of continued economic uncertainty, 2012 was a strong year for retail e-commerce, according to comScore’s “2013 U.S. Digital Future in Focus” report.

February 15, 2013

Retail executives are moderating their expectations for 2013 following uneven sales in December and January, according to a new survey of CFOs by professional services firm BDO USA.

February 11, 2013

CVS Caremark has announced the appointment of former Staples executive Brian Tilzer as SVP chief digital officer.

February 11, 2013

A group of former executives from Save-A-Lot, Grandpa's Stores and Deals: Nothing Over a Dollar has teamed up to create a new business venture that they said would combine wholesale, retail and e-commerce components.

February 5, 2013

Ahold has appointed the former head of one of its European supermarket chains to an executive position in its U.S. division.

January 30, 2013

Demandware, a provider of on-demand e-commerce, has announced that Burt’s Bees Baby, a specialty brand featuring natural, organic products for babies and moms, has launched a new e-commerce site, BurtsBeesBaby.com, on the Demandware Commerce platform.

January 10, 2013

If you are like a lot of people, hanging a new calendar has inspired you to embrace new beginnings and experimentation. Every January morning begins with plans to put insights into action.

January 9, 2013

"2012 was definitely an important year for Walgreens," Greg Wasson, Walgreens president and CEO, told shareholders here Wednesday afternoon at the chain's annual shareholder meeting. "We did make some tough choices to protect and solidify … our position for the long term," he said. "[But] our vision is crystal clear to become the first choice for health and daily living in America."

January 4, 2013

Ulta Beauty announced on Friday that holiday sales experienced robust double-digit growth as sales “strongly” rebounded the weekend before Christmas.

December 27, 2012

Consumers continued to shop online in ever-increasing numbers this holiday season, according to Chase Holiday Pulse, an aggregator of payment processing data from 50 of Chase Paymentech's largest U.S. e-commerce merchants. Pulse results showed YTD year-over-year sales growth of 15.2%.

December 5, 2012

The overwhelming majority of retailers offer some kind of service for mobile shoppers, with Walgreens named among those leading the way, according to a new study.

November 20, 2012

Walgreens will be making a multichannel play for Black Friday customers through a mystery mobile coupon, the retailer announced Tuesday.

November 15, 2012

Increased attention was given to Walmart’s multichannel efforts in this year’s supplier survey — and for good reason. Amazon.com is now in a virtual dead heat with the dollar store channel in terms of the retailer/channel that suppliers view as the most significant competitive threat.


November 5, 2012

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

October 26, 2012

News flash: Retailers get the idea that attracting today's consumer means going multichannel.

October 26, 2012

More than two-fifths of retailers plan to increase spending on online marketing this year, and nearly half have invested in new mobile apps, according to a new survey.

October 23, 2012

A survey released by Chase Paymentech, a subsidiary of JPMorgan Chase & Co., found that online companies are expecting the 2012 holiday shopping season to be better than last year.

October 17, 2012

Busy Breathers on Tuesday announced the availability of its portable oxygen backpacks on e-commerce sites Drugstore.com and Walgreens.com and in 75 Walgreens locations throughout Colorado.

October 2, 2012

I was fortunate. I was born into a wonderful family. Each of my four siblings and I have certainly chosen individual paths, but it is amazing how interconnected we remain and how we can still rely on each other when necessary.

September 28, 2012

Fiscal 2012 is now in Walgreens' rearview mirror as the company looks ahead toward 2013 with its foot on the accelerator