In part 3 of this three-part exclusive interview series with Target, Steve Lafferty, senior director of Health Care Partnerships, discusses with DSNTV how Target is fueling innovation in health care with its Simplicity Challenge.
In part 1 of this three-part exclusive interview series with Target, Marc Baer, senior director health care, shares with DSNTV how engagement is driving Target’s overall approach to health and wellness, and how its consumer-centric style is helping to simplify the complex healthcare landscape for its guests.
Even though customers may only buy certain OTC categories a few times a year, for consumer healthcare brands, the opportunities to have a more meaningful relationship in the lives of their consumers has never been greater, Stefan Merlo, director of healthcare strategy, Novartis Consumer Health, told DSNtv in a special edition of DSN Executive Viewpoints.
Gabe Trahan, NCPA senior director of store operations and marketing, sometimes wears red sneakers when he speaks to an audience to drive home an idea: It may be comfortable to you, the owner, but to the audience or customer, those red sneakers detract from the overall experience. Listen in as DSN talks with Trahan about the red sneakers many independent operators have across their front-end.
The biggest challenge — and opportunity — facing retailers and suppliers today is partnering together to better understand consumer needs to grow existing categories and create entirely new ones, Jim Flannery, director of global business development for Procter & Gamble told DSNTV in a special edition of DSN Executive Viewpoints.
DSN caught up with Dave Dimas — program director of engineering, sciences and information technology at the University of California, Irvine Extension — to discuss the role predictive analytics can play in health care, as well as a new certificate program on how to best translate that consumer data into action plans.
In an exclusive video store tour, Duane Reade senior director of store concepts Mike Defazio walks Drug Store News editor Rob Eder and the DSN.TV cameras through the newest Duane Reade flagship store at 100 Broadway. In keeping with the Walgreens/Duane Reade flagship store strategy, the new store serves as a test lab for several new concepts aimed at driving new trips to the store.
Walgreens Specialty Pharmacy in late February released data showing that both patients and their health plans can realize savings of up to 60% on the cost of infused specialty medications by choosing alternate treatment sites, such as the ones fielded by Walgreens. DSN caught up with Michael Einodshofer, director of utilization management at Walgreens Specialty Pharmacy, to discuss the potential cost-reduction impact savings it can have on employers and payers.
The National Community Pharmacists Association recently unleashed a new front-end program that has seen more than 20% growth in test pilots. Operating under the hood of that program is 35-year retail veteran Gabe Trahan, NCPA senior director of store operations and marketing. Drug Store News caught up with Trahan to discuss the kinds of tools that can be accessed as part of the new program.
Thanks to the Centers for Medicare and Medicaid Services’ Five-Star Quality Rating System, the diabetes community stands to play a significant role in how pharmacies think about their patients and their medication adherence programs.
"The diabetic is a critically important patient for pharmacies to serve. Yet, with increased Medicare audits, stringent compliance requirements and reduced reimbursements, is servicing these patients really worth it?" writes Kevin Dore, a director at Emdeon, in his latest blog.
Cybersecurity experts will bring their experiences and best practices to the upcoming 2014 NACDS Total Store Expo in a two-part educational program designed to help attendees mitigate cybersecurity risks.
Cardinal Health on Wednesday announced that its board of directors approved a cash dividend of $0.3425 per common share payable on Oct. 15, 2014, to shareholders of record at the close of business on Oct. 1, 2014.
Cardinal Health on Saturday, July 26 hosted its third annual Women in Pharmacy “Ownership Boot Camp” — a series of networking opportunities and educational seminars to encourage and help facilitate more women becoming pharmacy owners and operators.
DSN had an opportunity at McKesson ideaShare to talk to Eyad Farah, senior director of retail product development at McKesson U.S. Pharmaceutical, about McKesson’s digital strategy for retail pharmacy and helping pharmacies leverage mobile and digital technology to engage, support and retain patients.
Fresh from Tuesday morning’s Health Mart Annual Meeting at 2014 McKesson ideaShare, attendees eagerly gathered to take part in the Health Mart University Live sessions that addressed key topics for independent pharmacy success.
DSN had the opportunity at McKesson ideaShare 2014 to talk to Michelle Gilliam, director of Health Mart marketing, about how the Local Marketing Support program is helping its members stay competitive by attracting new customers and showing value to existing customers.
Even before the official start of this year’s McKesson ideaShare conference, the Gaylord Palms Resort and Convention Center was buzzing with attendees eager to take advantage of the robust lineup of continuing education courses held on Sunday and Monday.
The Centers for Medicare and Medicaid Services’ Five-Star Quality Rating System already is impacting how pharmacies think about their patients and their medication adherence programs, noted Samuel Stolpe, director of quality strategies for the Pharmacy Quality Alliance, during a Lunch and Learn session Monday at McKesson ideaShare called “When the Stars Align: Prepare Your Pharmacy For Success.” According to Stolpe, it’s going to become a bigger influencer going forward, especially as the industry develops a pharmacy Star metric that will have a public element and certain health plans experiment with pay-for-performance models to incentivize higher Star ratings among pharmacies.