If retailers and brand manufacturers want to unravel the mystery and unlock the opportunity of the omnichannel consumer, they need to “take a step back and think like the consumer,” Rhonda Johnson, chief customer officer, Merck Consumer Care, told DSNTV in a special edition of DSN Executive Viewpoints.
Nothing highlights Walgreens’ transition to full-service community health provider better than the company’s massive flu shot and immunization program. Under an aggressive, seven-year expansion program driven by pharmacy, health and wellness chief Kermit Crawford, the program has given Walgreens a powerful platform on which to build an expanding menu of preventive health-and-wellness services.
Designed to improve patient access to pharmacists and showcase the chain’s health, wellness and daily living offerings more effectively, Walgreens’ Well Experience store format embodies the vision for a more engaged and more comprehensive model of pharmacy practice championed over the past decade by Kermit Crawford, outgoing president of pharmacy, health and wellness.
NBTY on Tuesday announced the appointment of Andrew Archambault to the position of chief customer officer. Archambault has nearly 20 years of experience in the consumer packaged goods industry, most recently serving as VP and managing director for Bacardi USA.
The Network for Excellence in Health Innovation on Monday announced the recipients of its 2014 Innovators in Health award, which recognizes individuals whose work reflects the spirit of NEHI and embraces the mission of improving the quality of health care and reducing costs for patients and their families.
Mack Elevation Forum and Drug Store News on the day before the NACDS Total Store Expo brought together eight critical thought leaders from both inside and outside the industry, challenging attendees to think beyond their brands to achieve breakthrough results.
In recognition of the increased risks that seniors have of developing health complications from the flu, pneumonia, shingles and other illnesses, CVS/pharmacy and MinuteClinic have declared September to be Senior Vaccination Month and will be working to raise awareness about the importance of vaccinations for their senior patients.
In an article published Wednesday in the Health Affairs blog, CVS Caremark chief medical and scientific officers and others commented on a missing piece in the current approach to accountable healthcare models.
Allergan issued a statement Monday, reiterating the company's concern for what it calls Valeant Pharmaceuticals’ “unsustainable business model, which relies on serial acquisitions and cost reductions, as opposed to top-line revenue growth and operational excellence,” the company stated.
To help leading manufacturers gain greater clarity and insight into the ever-changing retail landscape and gain a leg up on the competition, the Mack Elevation Forum and Drug Store News will co-host an exclusive, one-day summit August 22, at the Seaport World Trade Center.
Symphony Health Solutions — a provider of high-value data, analytics and technology solutions for healthcare and life sciences manufacturers, as well as payers and providers — on Tuesday named Robert Gabruk as SVP customer success and insights.
Samsung on Wednesday announced the pending launch of a wristband and software platform it hopes developers will use to create health trackers that “can't even be imagined yet,” Young Sohn, Samsung's chief strategy officer, said, according to published reports.
Target announced on Tuesday a number of leadership changes in the United States and Canada designed to further the company’s efforts to drive U.S. traffic and sales, improve its Canadian operations and advance its ongoing digital transformation.
CVS Caremark has entered into new clinical affiliations with four regional health systems, representing the first clinical affiliations to include clinical collaborations with MinuteClinic combined with data on interventions performed by CVS pharmacists.
With half of all patients not taking their medications as prescribed, efforts to engage patients more effectively and boost adherence rates have become critical for pharmacy leaders. Here, we discuss how CVS Caremark is addressing the challenge with William Shrank, M.D. the company’s chief medical officer for provider innovation and analytics.