Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?
As part of the Executive Viewpoint Series, DSN talked to Dan Mack — DSN expert blogger, EVP strategic sales at The Swanson Group and managing director of Mack Elevation Forum — discusses his unique perspective on what suppliers should focus on when engaging with retailers and what "blind spots" they should be wary of.
A survey of more than 60,000 e-commerce shoppers found that retailers can reduce abandonment by targeting customers who visited with the intent to buy, but didn’t complete a purchase (“true abandoners”).
Mondelēz International has renewed its global strategic partnership with Facebook, the snacking company announced Tuesday. The collaboration will focus on creating video content and increasing e-commerce.
Brian Tilzer, SVP and chief digital officer of CVS Health, sat down with Drug Store News at the opening of the CVS Digital Innovation Lab in Boston on June 18 to discuss the strategy behind the lab and CVS’ larger goals for transforming healthcare through digital technology.
“When Opti-Grab came out, I thought it was the greatest thing ever. And I bought a pair. And this is the result, ”a badly cross-eyed Carl Reiner says during his mock press conference in Steve Martin’s 1979 comedy classic “The Jerk.”
I remember thinking about that scene when I first heard about Google Glass a few years ago.
Shoppers think it's cool to get digital help finding relevant products and information as well as navigating the store, according to a study by RichRelevance. But they are creeped out by digital capabilities that identify, track and use location and demographics
Retailers anticipate accelerated growth for 2015. According to a study from eBay Enterprise, an eBay Inc. company, 72% of more than 1,000 online retailers surveyed anticipate online revenue to increase by 17% in 2015.