October 22, 2013

DSN recently sat down with Kerr Drug's Tony Civello to talk about how, like Walgreens — which announced last month that it would acquire the Carolina regional chain — Kerr Drug has really helped to transform the role of the pharmacist in the markets it serves.

August 5, 2013

As drug store chains like Walgreens, Duane Reade, Rite Aid and Bartell Drugs — not to mention a few independents as well — go upscale, one of the noticeable changes they make is to the beauty department. But a key element, beauty futurist Jeanine Recckio told DSN, is "retailtainment." In other words, beauty should be fun, and as more pharmacy retailers understand that, the line that divides their beauty departments from those of specialty and department stores will become increasingly thin.

May 29, 2013

DSNTV recently interviewed Walgreens DVP of category strategy, innovation and space management Beth Stiller at the company's Bucktown/Wicker Park flagship store in Chicago for a Virtual Store Tour segment focused on Walgreens’ key strategy in such core categories as health and beauty, and how it plays out in its flagship stores.

April 10, 2013

DSN recently sat down with Suzanne Hansen, Walgreens group VP pharmacy operations, to discuss the evolution of the business of pharmacy from a dispensing model to a service model, and to tease out how Walgreens is beginning to mold its pharmacy service model into a comprehensive omnichannel offering.

February 20, 2013

Like all of Walgreens' flagships, the new Los Angeles store pushes the envelope on what consumers would expect to find in a typical drug store. In this segment of DSNTV Virtual Store Tours, DSN editor Rob Eder travels to Hollywood to meet with key members of Walgreens' merchandising and store design teams for a firsthand look at the new store.

January 31, 2013

Hospitals need retail pharmacy if they're going to reduce re-admissions, eliminate unnecessary healthcare costs and avoid penalties from Medicare for patient re-admission rates that are too high, under a new law that took effect Oct. 1. With that in mind, Walgreens created WellTransitions.

January 23, 2013

In celebration of its involvement in the "People's Choice Awards," which aired in early January, Walgreens hosted "Night at the W" events at stores nationwide. Sure not to miss this Red Carpet event, DSNTV went behind the scenes to talk with Walgreens district manager Jerry Telson and Walgreens senior beauty adviser Erianny Diaz in Manhattan to learn more about "Night at the W" and how Walgreens continues to elevate the beauty experience at mass.

December 27, 2012

The Obama administration recently stressed the importance of increasing coverage of HIV treatment, as well as increasing access to HIV testing and counseling. It's an initiative that Walgreens, with more than 700 HIV-specialized pharmacies and over 2,000 pharmacists with special HIV/AIDS-accredited educational training, follows closely. Walgreens' senior manager for HIV/AIDS and hepatitis pharmacy services Glen Pietrandoni talked with DSN on the scope of Walgreens' HIV/AIDS services.

October 15, 2012

In part 3 of his exclusive interview series with Walgreens executives, DSN editor Rob Eder talks to Walgreens president of daily living products and solutions Joe Magnacca about the massive transformation taking place in Walgreens stores.

October 9, 2012

In part 2 of his exclusive interview with Walgreens executives, DSN editor Rob Eder talks to Walgreens president and CEO Greg Wasson about how the company’s recent acquisition of Alliance Boots helps accelerate the massive transformation that is already under way across its business and its stores.

October 1, 2012

As part of its exclusive Executive Viewpoint video series, DSN editor Rob Eder interviewed Walgreens president and CEO Greg Wasson and president of health and daily living solutions Joe Magnacca for DSN.TV. In Part 1, Wasson talks about how the company’s strategy has evolved in recent years.

August 31, 2012

In an exclusive video store tour, Duane Reade senior director of store concepts Mike Defazio walks Drug Store News editor Rob Eder and the DSN.TV cameras through the newest Duane Reade flagship store at 100 Broadway. In keeping with the Walgreens/Duane Reade flagship store strategy, the new store serves as a test lab for several new concepts aimed at driving new trips to the store.

August 3, 2012

TV news station CBS Philly reports how Walgreen's Take Care Clinic nurse practitioner Renee Corradetti noticed an abnormality in a patient's throat, which later led to a diagnosis of an aggressive form of throat cancer.

May 7, 2012

Walgreens recently created a new consumer insights team focused on enhancing Walgreens’ engagement with its patients and customers in an effort to help improve the shopping experience. DSN talked to Adam Holyk, Walgreens divisional VP loyalty and consumer insights, on how the team will help complement Walgreens’ marketing efforts.

March 21, 2012

Earlier this month, Walgreens announced that immunization records would be sent directly from its more than 7,800 Walgreens and Duane Reade stores and 350 Take Care Clinics to primary care providers over Surescripts’ electronic prescribing network using Surescripts’ Clinical Interoperability services. And later this year, the company plans to share immunization data with local and state public health agencies, and share Take Care Clinic patient summaries with primary care providers. Drug Store News recently had the opportunity to speak with Surescripts president and CEO Harry Totonis about the new service.

March 5, 2012

Radio Health Journal's Reed Pence talks with DSN editor in chief Rob Eder; Walgreens president of pharmacy, health and wellness Kermit Crawford; Express Scripts senior director of public affairs Brian Henry; and former Walgreens pharmacy customer Virginia Greathouse about the causes and impact of the Walgreens-ESI dispute.

February 28, 2012

Walgreens Specialty Pharmacy in late February released data showing that both patients and their health plans can realize savings of up to 60% on the cost of infused specialty medications by choosing alternate treatment sites, such as the ones fielded by Walgreens. DSN caught up with Michael Einodshofer, director of utilization management at Walgreens Specialty Pharmacy, to discuss the potential cost-reduction impact savings it can have on employers and payers.

January 3, 2012

On Sunday, Jan. 1, Walgreens' contract with Express Scripts expired, and millions of Walgreens customers covered by ESI were forced to either move their pharmacy business to another pharmacy in the Express Script network or come up with some other way to stick with Walgreens. DSN editor Rob Eder on Tuesday interviewed Walgreens president and CEO Greg Wasson on what the company is doing to hold on to those customers and to appeal to payers, and what the potential ESI-Medco deal could mean.

December 16, 2014

The flu continues to pick up in pockets of the Midwest and across the South, according to the latest Walgreens Flu Index report, a weekly report developed to provide state- and market-specific information regarding flu activity.

December 12, 2014

The announcement that Walgreens' Greg Wasson is retiring marks the end of an era, one in which Walgreens, and Wasson in particular, has left an indelible mark on the industry. It's an era during which Walgreens has transformed into a progressive, global, multi-faceted healthcare company that pushes the envelope both in terms of the healthcare services provided and in terms of the front-end-slash-omnichannel shopping experience enjoyed by Walgreens' customers. 

December 11, 2014

Team up with other healthcare entities, or wither on the vine. That’s the new reality for community pharmacy, said Kermit Crawford on the eve of his retirement as president of pharmacy, health and wellness for Walgreens. 

December 11, 2014

Kermit Crawford, a key architect in the transformation of pharmacy practice and the elevation of health-and-wellness services at the nation's largest drug chain, is retiring at the end of this year. DSN spoke at length with the pharmacy veteran about his role in the evolution of pharmacy at Walgreens, his outlook for the profession, and his own plans for 2015 and beyond.

 
December 11, 2014

The Kermit Crawford era at Walgreens is drawing to a close. As of Dec. 31, Crawford, one of the industry’s best known and most respected pharmacy executives, will retire as president of pharmacy, health and wellness at the nation’s top drug store chain. 

December 11, 2014

Nothing highlights Walgreens’ transition to full-service community health provider better than the company’s massive flu shot and immunization program. Under an aggressive, seven-year expansion program driven by pharmacy, health and wellness chief Kermit Crawford, the program has given Walgreens a powerful platform on which to build an expanding menu of preventive health-and-wellness services.