January 15, 2013

DSN+ is a brand-new app that turns a page in Drug Store News into an interactive experience, linking readers seamlessly from print to digital just as quickly and easily as it is to take a picture with your smartphone.

November 29, 2012

Recently, I had a brief conversation with a man I admire and respect very much, regarding the cover story of the Oct. 15 issue of DSN, “Building the ACO.”


November 28, 2012

As New York City enjoyed the first snowfall of the winter season, industry leaders gathered for the 14th annual Industry Issues Summit to discuss the top issues and trends impacting the industry, including the importance of seizing “whitespaces.”

November 15, 2012

It’s been several weeks now since Hurricane Sandy, virtually erased neighborhoods throughout Brooklyn, Queens, Long Island and New Jersey. For those of us who live and grew up here, the stories of loss and devastation are all around us. 


October 12, 2012

When given a choice, patients prefer to receive an electronic prescription if they receive a prescription from their physician, according to the most recent Patient Views infographic. To be specific, 64% of respondents said they would choose an e-prescription when provided an option, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. How many patients are actually given a choice as to how they receive their prescription, and how many currently are receiving electronic prescriptions?

September 19, 2012

People go to doctor offices for a variety of reasons — for annual physicals, for checkups after previous appointments, to figure out why something is acting up or if they just feel sick. Whatever the reasons, most of them walk out of the office with a prescription in hand, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 18, 2012

The interest in healthcare reform has reached a new high, especially in light of the decision by the U.S. Supreme Court to uphold the Patient Protection and Affordable Care Act, yet there's no denying that consumers are still unclear as to the impact on their personal healthcare and insurance issues. That being said, Americans see a need for change as they battle rising costs and a lack of access to care, and many are saying "aye" to healthcare reform, according to the most recent Patient Views infographic. To be specific, two-thirds of respondents say they support healthcare reform, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 17, 2012

A lot of people have quite a few things to say about healthcare reform, whether they favor or oppose it. But supporters of the law show an altruistic sensibility and an understanding of how the law would benefit other Americans, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 14, 2012

Costs are the biggest concern for opponents of healthcare reform. They’ve done the math — additional healthcare consumers means care that’s both more expensive and harder to come by. As many as 3-in-4 consumers who are not big fans of healthcare reform share that concern — 30% of those consumers suggested it’s their greatest concern, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. A reduction in care quality was concern No. 2 (62%), and a lack of choice over which practitioner to see was concern No. 3 (58%). But at least they’ll still be covered — only 22% said they were concerned their employers would stop the coverage.

September 12, 2012

When all things are equal — particularly, cost! — there is no doubt that satisfied pharmacy customers are fiercely loyal to their preferred stores. But like Cyndi Lauper once sang, "Money changes everything," particularly for the 32% of Patient Views respondents who said they would be willing to change pharmacies for a savings of $5 or less, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 11, 2012

A satisfied customer could just offer the highest return on investment of any marketing vehicle available to a retail pharmacy, according to the most recent Patient Views infographic. In all, 72% of patients say they would recommend their preferred pharmacy to their friends and family, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. And again, grocery stores finished at the top (80%). If you've been following Patient Views every day, you’d know that 73% of patients say they are very satisfied with their preferred pharmacy.

September 10, 2012

With Walgreens back in the Express Scripts network again and all of those millions of patients suddenly up for grabs, today's Patient Views infographic is an important reminder of how difficult it can be to get pharmacy patients to switch — that is, assuming things like cost and access are equal. Overall, 73% of patients said they were very satisfied with the their preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. Interestingly enough, grocery stores finished at the top of the curve.

September 7, 2012

Restricted pharmacy networks are becoming more prevalent, and mandatory mail has long been a threat, but the good news among Patient Views panelists is that more than 8-out-of-10 say their insurance allows them to go to the pharmacy of their choice, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 6, 2012

Despite the fact that 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions, consult on medications, etc., only 28% say that they interact often with their pharmacist. And again, this is an area where local independents are way ahead of the curve (52%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 5, 2012

This is one of those good news/bad news situations. On one hand, 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions and consult on medications, with local independents ranking at the high end of the curve, at 84%. Unsurprisingly, pharmacists at mail-order pharmacies got the lowest marks (56%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 4, 2012

More than one-third of pharmacy patients say that the pharmacist is a very important factor for them when choosing a preferred pharmacy — and 92% of patients say they have a preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. But when asked which types of pharmacies they believed had the most professional and trained pharmacists, 33% answered traditional drug store chains, such as Walgreens and CVS.

September 4, 2012

It's probably no surprise that for the 9-of-10 patients who say they have a preferred pharmacy that the pharmacist is a very important factor in choosing one pharmacy over another (37% overall), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. It should be even less surprising that this number was even higher among patients who listed the local independent as their preferred pharmacy (54%).

August 30, 2012

More than 90% of pharmacy patients have a preferred pharmacy — and for 98% of that group, it isn’t mail order. But how do patients choose a preferred pharmacy, you ask? According to an exclusive survey of nearly 800 patients, conducted by AccentHealth and DSN in late July and early August, after convenience/location (among the top three factors selected by 75% of patients), the second most critical reason is customer service (top three for 57% of patients).

August 29, 2012

Although fully one-third of patients use multiple pharmacies to fill their prescriptions, 9-of-10 say they actually do have a preferred pharmacy, according to an exclusive survey of nearly 800 patients, conducted by AccentHealth and DSN in late July and early August.

August 28, 2012

A little more than one-third of patients use multiple pharmacies to fill their prescriptions, according to an exclusive survey of 745 patients, conducted by AccentHealth and DSN in late July and early August. Why? The obvious reasons are convenience/location (63%) and price (46%), but there are many other factors.

August 27, 2012

Can you feel that? 
It’s the seismic shift that currently is occurring in health care in this country. And really, it’s just a tremor. The intense stuff isn’t expected to hit until 2014.


August 27, 2012

Almost 2-in-3 patients reported that the individual pharmacist plays a key role in which pharmacy they choose, but less than one-third of patients tap into that accessible health resource on a regular basis, according to an exclusive survey conducted by AccentHealth and DSN. 


August 27, 2012

One-third of pharmacy customers say they use multiple pharmacies to fill their prescription needs — and that sets up multiple opportunities to foul up patient adherence and negatively impact patient outcomes.

July 30, 2012

The Council for Responsible Nutrition has joined the new, professional networking website Generation NP, an online community for practicing nurse practitioners.