Office-supply chain Staples has unveiled a new omnichannel concept store. The company has opened two smaller footprint stores in Norwood, Mass., and Dover, Del., that feature touchscreen kiosks that allow customers to order more than 100,000 items.
When former Staples executive Brian Tilzer joined CVS Health early last year as SVP chief digital officer he was charged with spearheading the company’s digital innovation efforts and connecting current and future digital initiatives. Tilzer hit the ground running and the momentum remains strong as the company is now preparing to open a Digital Innovation Lab in Boston and connect with start-ups to enable the retailiization of healthcare in an area of Boston that has emerged as hot bed of technology and healthcare innovation.
Retailers, expecting thrifty behavior from consumers, are starting the back-to-school season with early promotions. “Retailers are already running door-buster promotions,” said Perry Smith, an analyst with the NPD Group.