February 24, 2014

While retailers have historically used the “multichannel” approach to reach consumers, the rapidly growing focus on the consumer and integrated, customer-focused technology has paved way for a “total retail” experience, according to a new report by PricewaterhouseCoopers.

February 7, 2014

The Wall Street Journal's MarketWatch on Friday featured Amazon's shopping app "Flow," which enables consumers to add an item to their shopping cart after scanning the product with their smartphone's camera.

February 6, 2014

"The unusually cold weather has likely put a deep freeze on retail sales, also. Not only did the retail sector experience a lackluster holiday shopping season, but now they are also hit with the reality that some shoppers are simply not going out into the cold. The winners may very well be online retailers," writes Hamacher Resource Group vice president Dave Wendland.

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture. In the “seamless retailing” study, 21% of U.S. shoppers said they plan to increase their in-store purchasing, up from just 9% in last year’s study.

January 27, 2014

Eighty percent of U.S. consumers use the Internet when they shop. The fourth annual research study of shopper behavior, conducted by Cisco Consulting Services, revealed the percentage of “uber-digitals” shoppers, who regularly use their smartphones for their shopping decision-making, nearly doubled to 18% of the sampled population.

January 7, 2014

At least two retailers in areas affected by record-low temperatures that have put much of the country under a deep freeze have seen a big spike in sales as consumers stock up on supplies, according to published reports.

December 20, 2013

Rite Aid is extending store hours and featuring gift items as the holiday shopping season comes to an end, the retail pharmacy chain said Friday.

December 18, 2013

As consumers are reaching the final days to squeeze in their holiday shopping, Target has announced some last-minute deals.

December 12, 2013

Consumers spent a majority of last week recovering from “Black Weekend” holiday shopping.

December 6, 2013

Holiday shopping got a big boost during Thanksgiving weekend, and most of the growth came from shopping on Thanksgiving itself rather than Black Friday, according to a new report.

December 5, 2013

Global retail branding and sourcing partner Daymon Worldwide on Wednesday released the results of its national "Men on a Mission" study, revealing six types of male mission-oriented shopping trips and male shopper archetypes based on evolving gender roles and shopping behavior.

December 4, 2013

Beauty brand Julep's is celebrating the holidays with its first pop-up store in Manhattan — but with a twist.

December 2, 2013

Canada's Jean Coutu Group is helping to bolster holiday sales with the launch of its "e-store window" inside the Longueuil Metro Station. Commuters will be able to shop a wall of deals using their smartphones with delivery before Dec. 24.

It's not really an example of thinking outside the box, as much as it's eliminating the concept of a box altogether. It's an extension of the Jean Coutu brand name into a space typically associated with billboard-style advertising, only stoppers-by can shop the space as easily as they do in the store or online.

November 26, 2013

The Jean Coutu Group is looking to bolster holiday sales and make shopping even easier this holiday season with the launch of an e-store window inside the Longueuil Metro Station.

November 26, 2013

Black Friday will just be an ordinary day for the 56% of Americans who plan to do no shopping at all, according to a Consumer Reports poll released Tuesday.

November 25, 2013

Many of Rite Aid's stores will open from 8 a.m. to 5 p.m. on Thanksgiving, the retail pharmacy chain said Monday.

November 8, 2013

The retail industry added 37,600 jobs in October, and 295,000 year-over-year, according to a new report by a retail industry trade group.

November 5, 2013

Negative experiences in one shopping channel can influence consumers' perceptions of other channels too, according to a new survey.

November 4, 2013

Target is extending its hours during holiday shopping season at its Canadian stores, the mass-merchandise retailer said Monday.

November 1, 2013

Almost 9-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device.

October 30, 2013

A majority of Americans repeatedly buy products that retailers have on promotion and many also say they would return to a brick-and-mortar store when alerted to upcoming sales of previously purchased items, according to a new survey.

October 24, 2013

A new store pickup program and price matching are among the ways Target is looking to attract customers during the holiday shopping season, the mass merchandise retailer said Thursday.

October 18, 2013

Consumers are holiday shopping sooner and spending more this year due to a late Thanksgiving and shorter holiday shopping season, according to a new survey by American Express.

October 18, 2013

One of the casualties associated with the recent government shutdown and game of chicken that legislators played with the nation's debt ceiling is consumer confidence. And this will have significant ramifications coming into the fourth quarter holiday season, especially as the debate over government spending and the debt ceiling crisis has not been resolved but only delayed until January.

Holding the holiday season hostage means Washington has lost big points with big retail, and IRI measured the impact. Reminiscent of recession shopping behaviors, almost two-in-three consumers are cutting back on non-essential spending; half are again gravitating toward private label or other value propositions and two in five are beginning to scour online resources in search of coupons and deals.