February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

July 29, 2014

According to the Accenture Back-to-School Shopping Survey, two-thirds of parents (67%) plan to spend between $100 and $500 or more for back-to-school shopping this year.

July 23, 2014

On average, consumers say 64% of their back-to-school shopping will take place in-store, with the rest online via computer or mobile device. A new survey of 1,001 U.S. parents with school-age children from customer experience solutions provider Baynote and the E-tailing Group also shows that 40% of consumers say that paper catalogs influence their in-store purchases, more than any other channel.

July 18, 2014

Families this summer will spend slightly more on back-to-school items than they did in 2013. According to NRF’s 2014 Back-to-School Survey conducted by Prosper Insights & Analytics, the average family with children in grades K-12 will spend $669.28 on apparel, shoes, supplies and electronics, up 5% from $634.78 in 2013.

July 14, 2014

Weis Markets on Friday announced it will offer online shopping with in-store pickup at its Laurel store on Washington Boulevard beginning Sunday, July 13.

June 13, 2014

Looking to deliver “an honest view” of the retail environment, Kline & Co. has created a new research tool dubbed Shop Scout: A Mobile View of U.S. Beauty Shopper Behavior, which will be published monthly beginning fourth quarter 2014.

June 13, 2014

According to a consumer survey from eDigitalResearch released Friday, online grocery shoppers tend to buy fewer impulse purchases online than in store, resulting in smaller basket sizes.

June 11, 2014

The Food Marketing Institute on Wednesday released its annual analysis of U.S. Grocery Shopper Trends, presented by FMI president and CEO Leslie Sarasin at FMI Connect, which reveals dramatic changes in the consumer universe that have impacted the way food retailers do business.

June 9, 2014

Weis Markets last week announced it will offer online shopping with in-store pick-up at its Fogelsville, Pa., store beginning June 8.

May 31, 2014

The digital movement is no doubt revolutionizing the retail landscape as it has given rise to e-commerce, complexities to the path to purchase, shifts between planned and unplanned purchases, and changes to store trips. To remain competitive, retailers must develop new strategies and grasp the importance of an “omni-perspective.”

May 29, 2014

Shoppers report they value shopping as an experience and not just as a transaction, and are concerned about the expanding role of data in shaping and limiting this experience, according to "Truth About Shopping" study released Wednesday.

May 13, 2014

Brick-and-mortar operators may be able to take solace in the fact that a growing number of consumers are reverse-showrooming, or 'webrooming,' according to a report published Friday by Merchant Warehouse.

April 30, 2014

With Mother's Day just around the corner, online shopping site and e-commerce platform PriceGrabber released results of its 2014 Mother's Day Shopping Survey. The survey, conducted from April 3 to April 17, includes responses from more than 3,000 online shoppers.

April 16, 2014

In celebration of its 150th Express Lane Online Shopping location, which opened last week, the grocer launched a new payment option.

March 21, 2014

Despite retailer advertising expenditures remaining relatively flat in 2013 as compared with a year ago, promotional activity through free-standing insert coupon promotion pages, digital coupon events and feature ad pages all registered double-digit increases last year, according to data released by Marx, a Kantar Media solution. 



February 26, 2014

Many Americans would likely not return to a store if they experienced long checkout lines, according to new research from global retail technology company Omnico Group.

February 25, 2014

E-commerce has been and will continue to be a strong vehicle for how consumers buy beauty products, according to a new study released by digital marketing firm PM Digital.

February 24, 2014

While retailers have historically used the “multichannel” approach to reach consumers, the rapidly growing focus on the consumer and integrated, customer-focused technology has paved way for a “total retail” experience, according to a new report by PricewaterhouseCoopers.

February 7, 2014

The Wall Street Journal's MarketWatch on Friday featured Amazon's shopping app "Flow," which enables consumers to add an item to their shopping cart after scanning the product with their smartphone's camera.

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture. In the “seamless retailing” study, 21% of U.S. shoppers said they plan to increase their in-store purchasing, up from just 9% in last year’s study.

January 27, 2014

Eighty percent of U.S. consumers use the Internet when they shop. The fourth annual research study of shopper behavior, conducted by Cisco Consulting Services, revealed the percentage of “uber-digitals” shoppers, who regularly use their smartphones for their shopping decision-making, nearly doubled to 18% of the sampled population.

January 7, 2014

At least two retailers in areas affected by record-low temperatures that have put much of the country under a deep freeze have seen a big spike in sales as consumers stock up on supplies, according to published reports.

December 20, 2013

Rite Aid is extending store hours and featuring gift items as the holiday shopping season comes to an end, the retail pharmacy chain said Friday.

December 18, 2013

As consumers are reaching the final days to squeeze in their holiday shopping, Target has announced some last-minute deals.