February 7, 2014

Bi-Lo on Thursday announced that all in-store pharmacies now offer “Refill Sync,” a free service that synchronizes customers’ maintenance medication prescriptions so that all scripts — regardless of refill dates — can be filled at the same time.

November 21, 2013

Across five different product or service attributes analyzed (i.e., price, service agreement, selection, feature or quality) in a Nielsen Global Survey of Loyalty Sentiment, "offering the best price" held the most persuasive power to motivate consumers to swap devotion to a brand, service provider or retailer, Nielsen reported on Monday.

October 18, 2013

Aetna on Thursday announced that Dijuana Lewis is joining the company as EVP responsible for the newly formed Consumer Products and Enterprise Marketing organization.

October 6, 2011

Walgreens on Thursday launched a text messaging refill reminder functionality that allows patients to complete prescription orders.

June 7, 2011

As evidenced by the 10% upswing in Better Business Bureau complaints over 2009, Consumer Reports will be sharing its survey around a consumer outcry of poor customer service in its July 2011 issue.