November 21, 2014

When former Staples executive Brian Tilzer joined CVS Health early last year as SVP chief digital officer he was charged with spearheading the company’s digital innovation efforts and connecting current and future digital initiatives. Tilzer hit the ground running and the momentum remains strong as the company is now preparing to open a Digital Innovation Lab in Boston and connect with start-ups to enable the retailiization of healthcare in an area of Boston that has emerged as hot bed of technology and healthcare innovation.

November 20, 2014

More specialty drug innovation, greater patient access to medicines and reduced impact from patent expiries will be the primary drivers of an increase in global medicine spending of up to 30% by 2018.

November 17, 2014

Innovating on behalf of the consumer.

That’s what has always excited CVS/pharmacy president Helena Foulkes about the business ever since she took her first job in retail, some 22 years ago, at the only retail company she has ever worked for.

November 14, 2014

Being a mentor and paying it forward is one of the more critical roles of a leader, noted Jill Turner-Mitchael, Sam’s Club SVP health-and-wellness, who hails from Texas and has piloted Sam’s Club’s journey toward becoming a healthcare destination center. 

November 14, 2014

For Jocelyn Wong, SVP, chief marketing officer of Family Dollar, challenging the status quo is what she strives toward each day.

November 14, 2014

Judy Wray  is helping to reinvent the beauty experience at Rite Aid. The chain’s beauty department’s new look features a much more interactive experience and the addition of more prestige cosmetic and skin care lines. Also in select stores, Rite Aid Beauty Advisors — specially trained to assist shoppers with all the beauty brands Rite Aid carries —  offer demonstrations and education. 

November 14, 2014

What happens when you take two cultures, both customer-focused and willing to embrace change to better the business, and blend them together? That’s the big project on the desk of Kathleen WilsonThompson, Walgreens Boots Alliance’s designated EVP and global chief human resources officer, who will be working to bring “let’s feel good” to “the corner of Happy and Healthy.”

November 13, 2014

To learn more about the CVS/pharmacy store in West Haven, Conn., which has been awarded the LEED Platinum certification, and CVS Health’s overall commitment to sustainability, DSN turned to Eileen Howard Boone, SVP corporate social responsibility and philanthropy for CVS Health, and president of the CVS Health Foundation, for insights.

November 10, 2014

 Jacqueline Hourigan Rice will join Target Dec. 1 as the retailer’s SVP of risk and compliance after holding a similar role at General Motors.

October 14, 2014

Kroger on Tuesday named Alex Tosolini to serve in the newly created role of SVP new business development, effective Nov. 3.

September 30, 2014

The Natural Products Association on Monday announced the hire of Adam Finney as SVP member services.

September 26, 2014

C&S Wholesale Grocers has appointed Christopher Brown as SVP, independent sales, effective Sept. 29, underscoring its commitment to independent customers and reflecting its plans to continue to grow the independent business.

September 15, 2014

The 16th annual Drug Store News Industry Issues Summit on Dec. 2 is shaping up to be a must-attend event. In addition to the newly named CVS Health and the Walgreens Boots Alliance, participating retailers will include Ahold, Cardinal Health, Costco, Family Dollar, Good Neighbor Pharmacy, Rite Aid, Sam’s Club, Shopko, Target, Thrifty White and Winn-Dixie.

September 12, 2014

Walgreens recently became one of the first retailers to enable Apple's new Apple Pay system, keeping the retail pharmacy giant on the cutting edge of mobile and omnichannel shopping. 

Walgreens isn't alone, of course, http://www.drugstorenews.com/article/target-app-integrate-new-apple-pay " target="_blank">Target also will enable Apple's new payment system. “We know mobile is becoming the front door to Target, and we’re focused on creating the best possible mobile experiences for our guests,” said Jason Goldberger, SVP of Target.com and mobile, in the company’s “A Bullseye View” newsletter. “We’re thrilled to support Apple Pay to streamline how our guests pay in the Target app — this absolutely makes purchasing from Target’s mobile app easier than ever.”
 
It's a smart play, especially with all of the recent hacking incidents at retail — Apple Pay serves as an encrypted payment service that doesn't reveal such identifiers as name and credit card number as part of the transaction. Apple Pay, and other similar services no doubt, will evolve into the latest facet of omnichannel shopping. Not only will tomorrow's mobile shopper get what she wants, where she wants it and when she wants it, but also how she wants to pay for it. 
 
But it's a smart play for other reasons, too. Apple Pay stands a strong chance of defining the mobile payment space. There aren't too many companies that garner the kind of media attention that Apple does for a new product announcement (USA Today promised its app users live updates from California). But it's with good reason, people interested in news about Apple products tend to be higher-income consumers who actively embrace the new features with each upgraded iPhone. 
August 24, 2014

There’s no other aspect in business that would tolerate an 85% failure rate. So why should it be tolerated in new product development? 

August 20, 2014

“Leading change.” That was theme for this year’s Cardinal Health Retail Business Conference, held in Washington, D.C., last month at the Gaylord National Resort and Convention Center, from July 23 to 26.

August 13, 2014

CVS/pharmacy has unveiled a cause marketing campaign to support Boys & Girls Clubs of America's Great Futures Campaign, a new initiative to raise awareness about the critical role of out-of-school time and empower the next generation of youth on their path to a great future.

August 13, 2014

Target Canada has announced several initiatives aimed at improving its business performance and to better deliver the Target brand experience to Canadian guests.

August 4, 2014

Apothecary Products, a manufacturer and distributor of consumer healthcare products and pharmacy supplies, announced three new hires for its leadership team: Nathan Hanson, president and CEO; Darran Spence, CFO; and Jim O’Sullivan, SVP of sales.

August 1, 2014

Cardinal Health continued with its “Leading Change” theme during the Industry General Session at the Retail Business Conference Friday, July 25, beginning with an expert panel that discussed the most pertinent legislative issues facing independent pharmacy and what pharmacists can do about them.

July 24, 2014

Change. That is the word that attendees of this week’s Cardinal Health Retail Business Conference will hear over and over again, and it was the core theme of Thursday morning’s opening session.

July 24, 2014

In the weeks leading up to Cardinal’s Retail Business Conference in Washington, D.C., from July 23 to 26, DSN talked with Steve Lawrence, Cardinal Health SVP Independent Sales, about independent pharmacy trends and how those trends are creating a bright future for the independent pharmacy community.

July 7, 2014

Nearly 8,000 attendees will converge in Washington, D.C., in July for Cardinal Health’s annual Retail Business Conference, which provides independent pharmacists and pharmacy franchise owners an opportunity to network with and learn from peers, as well as gain new insights into improving business effectiveness and efficiency.

July 7, 2014

Target has announced the addition of three new external senior-level hires, who will have responsibility for leading teams across information technology, e-commerce and digital products.