December 20, 2012

More consumers plan to spend more on holiday shopping this year than last, according to a new Nielsen survey.

December 19, 2012

Revamping the center store could present an opportunity worth more than $440 billion for supermarkets, according to a new study by SymphonyIRI.

December 19, 2012

Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

December 19, 2012

Walgreens will keep stores open on Christmas Eve and Christmas Day to allow last-minute Christmas shopping, the retail pharmacy chain said Wednesday.

December 17, 2012

A slowdown in retail spending happened after a boost that followed Hurricane Sandy, according to a new report by a division of MasterCard.

December 13, 2012

Holiday shoppers continued their quest for the perfect gifts during the week ended Dec. 8, according to ShopperTrak. Consumer activity drove a 7.8% increase in foot traffic and 6.5% increase in sales from the previous week.

December 13, 2012

According to the National Retail Federation, eager holiday shoppers helped November retail sales increase 0.8% seasonally adjusted from October and increase 4.4% unadjusted year-over-year.

December 3, 2012

Analysis by Shopper Sense founder Lily Lev-Glick, a 20-year shopping behavior analyst and researcher, has revealed holiday shoppers fall into one of three distinct categories.

December 3, 2012

Overall, promotional trade spend for Black Friday was down 15% for 2012 compared to 2011, according to an ECRM report released last week.

November 29, 2012

Fred's on Thurday reported a total sales decline of 1% to $150.4 million for the four weeks ended Nov. 24.

November 26, 2012

Retailers saw increased foot traffic this Black Friday, but that didn't generate higher sales, according to ShopperTrak, the world's largest counter of retail foot traffic.

November 21, 2012

More than half of U.S. adults plan to buy holiday gifts during Thanksgiving weekend, according to a new survey from the Consumer Electronics Association.

November 20, 2012

Rite Aid is offering Black Friday discounts early at its stores, the retail pharmacy chain said.

November 19, 2012

As the holiday shopping season officially kicks off, CVS/pharmacy has announced that it is offering shoppers deals on gifts both online and in-store on Black Friday and Cyber Monday. Plus, additional savings and rewards are available for ExtraCare members.

November 15, 2012

Family Dollar on Thursday announced it is expanding its holiday selection to include hundreds of toys and gifts retailing for $10 or less.

November 15, 2012

When planning commission officials in Northwest Arkansas gave Walmart the go ahead for a 40,000-sq.-ft. store in Bentonville, Ark., back in 1998, it was the retail industry’s biggest story that year.


November 14, 2012

Retail sales were down slightly in October on a month-to-month basis while increasing on an annual basis, reflecting Hurricane Sandy and uncertainty in Washington, according to the National Retail Federation.

November 14, 2012

A majority of retailers say delivering a consistent customer experience is their top priority this holiday season, according to a new survey.

November 13, 2012

Smartphones may be among retailers’ strongest allies this holiday season, according to Deloitte’s annual holiday survey of consumer spending intentions and trends released Monday.

November 5, 2012

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

October 31, 2012

Shrink costs Canadian retailers almost C$4 billion per year, according to a new report.

October 29, 2012

Family Dollar Stores has named Colin McGinnis to the position of SVP store operations support, store development and procurement. McGinnis will report to Barry Sullivan, EVP store operations.

October 29, 2012

Consumers plan to buy more gifts this year, according to a recent survey commissioned by USAA and released Monday.

October 26, 2012

News flash: Retailers get the idea that attracting today's consumer means going multichannel.