November 2, 2011

Sam's Club announced that it is making it easier for consumers to shop this holiday season with the launch of its holiday shopping site, SamsClub.com/gifts, and an enhanced mobile application that together streamline on-the-go and at-home shopping.

November 1, 2011

Cincinnati's ABC affiliate station on Monday featured Kroger's Scan-Bag-Go system, a handheld device that customers use to scan bar codes as they shop.

November 1, 2011

In its latest winter holiday shopping survey, PriceGrabber said almost all shoppers plan on shopping online, while just nearly one-half of consumers expressed intentions to shop at traditional brick-and-mortar stores.

October 26, 2011

Despite concerns about the economy and rising household expenses, nearly 3-out-of-5 consumers (59%) will put aside economic worries and spend the same or more this holiday season, according to Deloitte’s 26th annual survey of holiday spending intentions and trends.

October 24, 2011

Walmart announced that it is helping ensure customers pay the lowest price on holiday gifts with the launch of its Christmas price guarantee.

October 21, 2011

There's one trend that retailers should brace for this holiday season.

October 20, 2011

As many as 71% of consumers earning less than $100,000 per year are planning to trim back their spending this holiday season, according to new research, “Holiday Shopping 2011,” released Tuesday by SymphonyIRI Group.

October 19, 2011

It looks like this year's holiday shoppers have a renewed focus on value and will comparison shop by utilizing smartphones, tablets and mobile applications to make purchasing decisions, according to the latest National Retail Federation survey.

October 18, 2011

Shoplifting, employee or supplier fraud, organized retail crime and administrative errors cost the retail industry $41.7 billion in the United States in 2011, representing 1.6% in sales, according to the Global Retail Theft Barometer released Tuesday by Checkpoint Systems.

October 13, 2011

Two years of declining same-store sales at Walmart are poised to end next month when the retailer reports third-quarter results that reflect positive momentum from a wide range of initiatives put in place during the past 12 months, judging from comments made by senior executives during an all-day meeting with analysts on Wednesday.

October 13, 2011

Online marketing campaigns contributed to an in-store sales lift of 21%, according to an analysis of multiple consumer packaged goods online ad campaigns that was released Tuesday by ComScore and DunnhumbyUSA.

October 12, 2011

FoodLink, an online network for fresh food retailers, wholesalers and suppliers, on Tuesday announced its status as a certified partner to Giant Eagle.

October 11, 2011

Helena Foulkes, one of the brightest, fastest-rising stars of the retail pharmacy industry for more than a decade, earlier this year assumed the newly created position of EVP and chief healthcare strategy and marketing officer.


October 7, 2011

Mom isn't the only one making a shopping list these days. And any of those extreme couponers armed with a pair of scissors, a load of circulars and coupon clippings, and a shopping list of their own, well, they're not the problem, either. The problem is the leaders of organized retail crime units who are making those shopping lists, walking into a store, hitting a display case and walking right back out — all before the manager has a chance to say, "Um, excuse me sir? Can I help you?"

October 3, 2011

A recent consumer survey debunked the two long-assumed scenarios surrounding the moment a shopper actually makes a shopping decision — before they've entered the store as part of a planned purchase or at the shelf on an impulse.

October 3, 2011

The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

September 26, 2011

Retailers should expect small gains in 2011 holiday sales, according to a Deloitte forecast issued Monday.

September 21, 2011

Sales of cosmetics and toiletries through alternate channels have soared, growing by nearly $1 billion since 2005, according to consulting and research firm Kline & Co., and more double-digit growth is expected as consumers increasingly opt for the convenience of at-home shopping to meet their beauty needs.

September 21, 2011

In the wake of several surveys projecting how shoppers will spend this holiday season, the latest study from ShopperTrak expects national retail sales to increase 3% during November and December, while foot traffic will drop 2.2%.

September 15, 2011

Safeway and Wegmans ranked highest across all customer service elements, according to a survey by Empathica.

September 15, 2011

Big Y is saying "so long," to its self-service checkout lanes at its stores, according to published reports.

September 13, 2011

GMDC members elected two new board members to serve in two-year terms on their board of directors, the association announced Tuesday.

September 12, 2011

New worries about the economy are affecting back-to-school shopping this fall.

September 12, 2011

Consumers still have a sweet tooth despite a sour economy. U.S. confectionery sales at food, drug and mass stores continue to grow at a pace of 4.2%, outpacing overall store sales, according to data from the National Confectioners Association.