November 17, 2011

Consumer loyalty isn't driven by rewards programs but shopping experiences that create strong psychological connections, according to a new report from PwC.

November 17, 2011

Nearly half of U.S. adults said they plan to shop online on Cyber Monday instead of in stores on Black Friday, according to a new CouponCabin.com survey.

November 16, 2011

Hamacher Resource Group on Tuesday announced the development of a digital home healthcare product library containing product attributes that easily can be searched and sorted to streamline identification and ordering.

November 16, 2011

Shoppers today are more knowledgeable than ever when it comes to finding deals on their favorite products, and many won't even set foot in a store until they have an idea of their potential savings, according to the Deloitte/Harrison Group annual American Pantry Survey.

November 14, 2011

Going fresh has emerged as one of the biggest trends in the retail pharmacy business, but due to various limitations — including smaller store size and disproportionate space devoted to such traditional categories as over-the-counter medicines and beauty — fresh food generally has meant such items as salads and fresh fruit.

November 14, 2011

Sam's Club has revealed 60 featured deals for its annual, members-only Day After Thanksgiving Event (D.A.T.E.).

November 14, 2011

After releasing its report on days that retailers should expect a boost in sales, ShopperTrak has released a report that highlights 10 days that will give way to better customer experiences.

November 11, 2011

With the holiday season fast approaching, there has been a significant amount of press coverage regarding the role mobile devices will play in driving retail sales this season. The consensus is that mobile devices are changing the shopping landscape, and that the 2011 holiday season will be the tipping point — the year that consumers widely integrate mobile devices into their shopping routine.

November 10, 2011

According to the National Retail Federation’s annual Return Fraud Survey, completed by loss-prevention executives at 103 retailers, the retail industry will lose an estimated $3.5 billion to return fraud this holiday season, down from $3.7 billion last year.

November 10, 2011

Walmart on Thursday officially released its Black Friday circular on its website and Facebook page to help families save money this holiday season, and will host shopping events as early as 10 p.m. on Thanksgiving Day.

November 9, 2011

The Washington state government's cap on quaffable spirits popped open Wednesday as voters there passed a ballot initiative to allow private retailers to sell liquor, according to published reports.

November 9, 2011

Retailers are gearing up for the holiday seasons, and have every intent of coaxing their shoppers into filling a shopping cart, such as this one at a central Pennsylvania Rite Aid.

November 9, 2011

Sears and Kmart have entered the future of staying connected to consumers introducing mobile shopping walls in high-traffic areas.

November 4, 2011

South of France Natural Body Care is launching a social media campaign anchored by its new blog, TheSoapDishMagazine.com, which went live Friday.

November 2, 2011

Sam's Club announced that it is making it easier for consumers to shop this holiday season with the launch of its holiday shopping site, SamsClub.com/gifts, and an enhanced mobile application that together streamline on-the-go and at-home shopping.

November 1, 2011

Cincinnati's ABC affiliate station on Monday featured Kroger's Scan-Bag-Go system, a handheld device that customers use to scan bar codes as they shop.

November 1, 2011

In its latest winter holiday shopping survey, PriceGrabber said almost all shoppers plan on shopping online, while just nearly one-half of consumers expressed intentions to shop at traditional brick-and-mortar stores.

October 26, 2011

Despite concerns about the economy and rising household expenses, nearly 3-out-of-5 consumers (59%) will put aside economic worries and spend the same or more this holiday season, according to Deloitte’s 26th annual survey of holiday spending intentions and trends.

October 24, 2011

Walmart announced that it is helping ensure customers pay the lowest price on holiday gifts with the launch of its Christmas price guarantee.

October 21, 2011

There's one trend that retailers should brace for this holiday season.

October 20, 2011

As many as 71% of consumers earning less than $100,000 per year are planning to trim back their spending this holiday season, according to new research, “Holiday Shopping 2011,” released Tuesday by SymphonyIRI Group.

October 19, 2011

It looks like this year's holiday shoppers have a renewed focus on value and will comparison shop by utilizing smartphones, tablets and mobile applications to make purchasing decisions, according to the latest National Retail Federation survey.

October 18, 2011

Shoplifting, employee or supplier fraud, organized retail crime and administrative errors cost the retail industry $41.7 billion in the United States in 2011, representing 1.6% in sales, according to the Global Retail Theft Barometer released Tuesday by Checkpoint Systems.

October 13, 2011

Two years of declining same-store sales at Walmart are poised to end next month when the retailer reports third-quarter results that reflect positive momentum from a wide range of initiatives put in place during the past 12 months, judging from comments made by senior executives during an all-day meeting with analysts on Wednesday.